People Systems Improvement Specialist

Northumbria University


As People Systems Improvement Specialist, you will contribute to the effective delivery of University activities by developing, implementing, and optimising the usefulness and utilisation of systems and the underpinning business processes. You will be responsible for the support and maintenance of the NU People and Finance system, as part of a team.

In this role, you will contribute to system development, testing, and training to enable the University to realise the full potential of the Oracle Fusion HCM system. You will support critical business processes through managing system problems, incidents and changes, liaising with external suppliers as required to deliver technical support. You will apply your experience in managing systems to implement maintenance routines, develop documentation and maintain good governance around changes.


This position is within the Insight, Data and Improvement (IDI) team. IDI leads system and data development across HR and Finance, with a focus on facilitating change and unlocking the full benefit of the NU People and Finance system. IDI is responsible for the creation of reports, production of annual external returns, implementation of a data quality assurance framework, delivery of system updates, and provision of user support.

The post holder will be generally located at the University’s city campus however will travel to other campuses and sites as required. Our team has a blended approach which includes remote and on campus working. The frequency with which colleagues will work on campus will depend on the role and the needs of the University. Some colleagues work on campus 5 days a week and others perhaps 2 or 3 days.


To be successful in the role you will have experience in configuring, troubleshooting and managing systems. You will also have excellent communication and relationship skills, with an ability to both communicate technical or specialist information to others, and to translate business requirements into systems and data solutions. You will have experience of delivering continuous improvement and will be motivated by opportunities to make changes and share with others.

It is essential that you have a relevant first degree or extensive equivalent experience. 

If you would like an informal discussion about the role, please contact Helen James, Head of Insight, Data and Improvement

[email protected] .

To apply for this vacancy please click ‘Apply Now’.  Your application should include a covering letter and a CV.  


At Northumbria, we embrace tomorrow. We pursue new thinking, forge new partnerships, create, and exchange new knowledge, and find new solutions. Our inspirational academics, partners and students work together to tackle tomorrow’s challenges head on. We are ready for the future whatever it may hold. 

Awarded the title of

University of the Year

 in the 2022 Univjobs Awards, Northumbria University is a research-intensive modern university with a global reputation for academic excellence. 

Northumbria recorded the biggest rise of any UK university for research power in the Research Excellence Framework for the second time in 2021 and is now ranked top 25 for this measure. 

One of the largest universities in the UK with over 37,000 students from 137 countries, filled with world-leading research, award-winning partnerships, and students at the heart of an outstanding experience, Northumbria is a new kind of excellent university.  Discover more

about us


Northumbria University is a great place to work.  We empower our exceptional people to achieve shared ambitions and promote a positive work life balance.  To say thank you, we offer a wide range of benefits including excellent pension schemes, flexible working, a generous holiday entitlement, continued commitment to your learning and development and


Our Northumbria Values are guiding principles that define who we are, what we do and what is important to us. Our Values are: Academic Excellence; Innovation; Inclusivity; Collaboration; and Ambition.

Our Behaviours describe how we do things and how we work together at Northumbria, reflecting our culture and our decision-making. Our Behaviours are: We listen and learn, we support one another to success, we respect everyone and their contributions, we trust in ourselves and each other and we are bold.

Our Behaviours were co-created by colleagues from a range of roles across the University, who worked collaboratively to consider what it feels like to work for Northumbria, and where we need to continue to transform together to achieve what’s important to us. 

We are an on-campus organisation where colleagues work regular patterns of hours and on campus, with some flexibility on the timing of their hours and the location of their work in discussion with their manager. 

Northumbria University is committed to creating an inclusive culture where we take pride in, and value, the diversity of our staff.  We encourage and welcome applications from all members of the community.  The University holds a bronze Athena Swan award in recognition of our commitment to advancing gender equality, we are a Disability Confident Employer, a member of the Race Equality Charter and are participating in the Stonewall Diversity Champion Programme.  

The University has implemented a range of flexible working arrangements, and we are happy to explore candidate requirements as part of the recruitment process.  

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