Patient Services Coordinator/UKHC
University of Kentucky
Posting Details
Posting Details
| Job Title | Patient Services Coordinator/UKHC |
|---|---|
| Requisition Number | RE35052 |
| Working Title | Patient Services Coordinator/UKHC – Psychiatry |
| Department Name | M7700: AMB-PSYCHIATRY |
| Work Location | Lexington, KY |
| Grade Level | 07 |
| Salary Range | $17.50-27.31/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education |
HS |
| Click here for more information about equivalencies: | http://www.uky.edu/hr/employment/working-uk/equivalencies |
| Required Related Experience |
5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting and typing for extended periods of time; Telephone and computer work |
| Shift | Mondays-Fridays 8:30 am – 5:30 pm |
| Job Summary | The Department of Psychiatry seeks a detail-oriented individual to be a part of their team in the ambulatory clinical setting. The Patient Services Coordinator requires an individual who can handle a large volume of calls daily with emphasis on providing excellent customer service and attention to detail. This position requires a demonstration of commitment to the foundations of service excellence by treating all customers with professionalism, dignity and respect. This position will focus on: appointment coordination and scheduling; trouble-shooting and problem resolution and escalation of access or patient complaints; collection and verification of demographic information and insurance/payor source information including other important demographic information; and providing clinical scheduling support to clinicians and clinical staff. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted. |
| Skills / Knowledge / Abilities | Qualified candidates will have excellent oral and written communication skills, ability to multi-task in a fast-paced environment without sacrificing quality of work, excellent computer skills and confidentiality and compassion when handling sensitive patient issues. |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | HS or the equivalent plus more than five year of related experience preferred. |
| Deadline to Apply | 10/26/2022 |
| University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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