| Job Title | Patient Services Coordinator Senior/UKHC |
|---|---|
| Requisition Number | RE36544 |
| Working Title | |
| Department Name | M7700: AMB-PSYCHIATRY |
| Work Location | Lexington, KY |
| Grade Level | 08 |
| Salary Range | $19.00-30.09/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | AA |
| Click here for more information about equivalencies: | http://www.uky.edu/hr/employment/working-uk/equivalencies |
| Required Related Experience | 4 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Sitting for long periods of time, typing/repetitive motion |
| Shift | Monday-Friday, Day Shift; 8:00 am – 5:00 pm Evenings and weekends occasionally due to high volume or special circumstances. |
| Job Summary | The Department of Psychiatry is hiring a Patient Services Coordinator Senior position which will serve as an integral part of our leadership team. This individual will be the primary supervisor for the PRAs who register all the patients and answer phones. This role will work closely with departmental leadership to manage the support staff and ensure an efficient use of time, distribution of support evenly across each staff member and establish and manage systems for tracking of general support, scheduling of patients, completion of tasks in the electronic health record and monitoring support staff interaction with patients and providers to ensure a high level of customer service is maintained. This position will provide support for staff and faculty, manage day-to-day operations of the front desks (covers two clinics), and work on miscellaneous projects that come up from the Department of Psychiatry. Qualified candidates will have experience supervision experience in managing projects and/or staff employees, excellent oral and written communication skills and a positive, and have a team-oriented approach to their work. IMPORTANT: Resumes cannot be substituted for a completed application. All relevant work history must be listed on your application for each unique position/job-role held. Incomplete applications could disqualify you from being considered for this position. The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted. |
| Skills / Knowledge / Abilities | Excellent oral and written communication skills, excellent computer skills, experience with EPIC preferred. |
| Does this position have supervisory responsibilities? | Yes |
| Preferred Education/Experience | High School/GED plus 4 or more years of related experience in providing support in a medical setting preferred. |
| Deadline to Apply | 10/16/2022 |
| University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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