Patient Care Associate I – Orthopedic Surgery

Scheduled Hours
40

Position Summary
Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Job Description

Primary Duties & Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing, and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies. Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates, and coordinates various medical records and files.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets, or various pre-established instructions to patients.
• Collects blood, tissue, or other laboratory specimens, logs the specimens, and prepares them for testing; may measure patient vital signs, weight, and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.

Preferred Qualifications

• College or medical assistant school training or some college preferred.
• Knowledge of administrative and clerical procedures and systems such as word processing (experience in Microsoft Excel, Word, PowerPoint preferred), managing files and records, stenography and transcription, and other office procedures and terminology.
• Abilities with verbal and interpersonal communication skills to communicate with patients and family members of patients.
• Healthcare environment experience desired.

Required Qualifications

High school diploma or equivalent high school certification.

Grade
C04-H

Salary Range
$15.60 – $20.83 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification

verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions
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