Parts Person in Williams Lake, British Columbia

Great West Equipment

Partsperson

Great West Equipment, Williams Lake B.C.

Succeeding in business is about more than selling great products. If you want to make a real impact, you have to provide something special to the community, and make accountability and integrity your number one priority.

We’re Great West Equipment, and we do just that. We’re a privately owned heavy equipment machine business consisting of eleven branches that operate throughout every region of British Columbia and the Yukon. The driving force behind our organization is the sincere commitment to our people, their focus on exceeding customers’ expectations and the values that we live by every day:

BALANCE INTEGRITY GROWTH COMMITMENT ACCOUNTABILITY RESPECT

Now we’re looking to add a new member to our growing team: someone who is organized, enjoys a fast-paced environment, and thrives on continuous learning.

You’ll love working here…….

As our Partsperson, you’ll play an integral role in warehousing and selling parts which includes determining parts requirements with customers and technicians, expediting and providing order processing services.

What’s in it for you……

We’re a growing business in an exciting industry, and we’re a family. This is a full-time, permanent position. We offer a competitive compensation package, which includes an hourly rate of $44.33, full health and dental, a wellness plan, plus a company sponsored RRSP plan of $3.50 per hour. All over time is paid at 2X.

You’re going to have an amazing feeling of fulfilment when your efforts drive us to become each customer’s first choice for equipment, parts, and service.

Success looks like ……

  • “Service First”. It’s our company slogan and you are driven to support external and internal customers with exceptional solutions in parts sales, purchasing, and requisitioning. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.

  • Entrepreneurial Spirit. You will develop a strong understanding of the department’s sales performance and understand customer’s needs. With this knowledge and experience you will develop skills for providing customer solutions, including telephone selling, both inbound and outbound

  • Sales Relationships. You have successful experience with road sales, and aside from working the parts counter, you will have opportunities to go out on the road to forge new relationships with potential customers and maintain “Service First” relationships with existing customers.

  • Knowledge. You have completed the Red Seal Parts & Warehousing certification program, and you are ready to put your knowledge to work. You have experience with Heavy Equipment, or a similar industry and you’ll have the passion and capacity to learn all there is to know about our product lines.

  • Vigilance. Report customer satisfaction, trends and other useful information to the Parts supervisor. Report any possible leads for equipment sales to the sales team. Develop rapport with customers and be the eyes and ears of the branch; take opportunities to make a difference.

  • Tech savvy. You will be comfortable with learning new software, and you’ll also have the ability to communicate with technicians and customers regarding parts and service.

  • Diligence. We have adopted best practices when developing our systems and procedures and you’ll become a champion for consistently staying in the lines. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you follow up, and you are a stickler for accuracy.

  • Stamina. This can be a physical job with heavy lifting and carrying. The pace can be fast, the hours can be long during busy cycles and you may also need to work occasional overtime. You will also realize that you need to recharge regularly – we insist that you take your vacation time!

Are you the next great apprentice we have been looking for? Apply today!

Click here to see what it’s like to work at GWE: https://www.gwequipment.com/wp-content/uploads/2023/06/Human-Resource-GWE-Final.pdf

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