Operations & DEIA Analyst

F_HR Temp Employment Program

Full Time

69355BR

Job Summary

The Operations Analyst is responsible for the handling the critical day-to-day administrative and operational functions that support our diverse, high-performing department at ZSFG.

• Prepare, enter, verify, and monitor funding, HR, and related central department service tickets utilizing UCSF Business Applications, as appropriate
• Leads purchasing of goods and services utilizing UCSF e-Procurement and reimbursement systems and manages inventory and supply of equipment and materials
• Identify and recommend efficiencies and improvements in administrative and operational activities
• Monitoring and assisting visitors to the floor and fielding phone queries
• Maintaining conference rooms and managing the conference room calendars
• Coordinates mail and copier supplies and distribution
• Maintains ZSFG department listservs and disseminate timely communications

In addition to overall administrative functions, the Operations Analyst provides limited coordination support for Diversity, Equity, Inclusion, and Anti-Oppression committee and the Racial Caucusing Initiative. Support includes meeting coordination, managing agendas, note-taking, documenting activities and initiatives, departmentwide communication thru the DEIA website and email communications. The Operations Analyst is also involved in unit- and department-level event planning, helping to facilitate the administrative and financial aspects of the events. Other duties and special projects may be assigned.

Department Description

The Department of Family & Community Medicine (DFCM) is engaged in research, teaching, training, service and clinical activities located at seven primary UCSF and leased sites in San Francisco (Parnassus; ZSFG – Buildings 80, 90, 20 and the Main Hospital; Mission Center Building; Laurel Heights; Mission Hall/ Mission Bay; Lakeshore; and Lakeside) as well as the OSHER Center, Women’s Health, and the UCSF Primary Care Practices at China Basin, Laurel Village, and at various local community, national and international research/service/education training and clinical sites. In addition to the Department’s Family Medicine Residency Program located at ZSFG, the DFCM has affiliated residency programs in Fresno, Salinas, Santa Rosa, Kaiser Vallejo, and Contra Costa Health Systems. Authority and accountability for the Department reside with the Department Chair who delegates authority to Vice Chairs, the Executive Council, Directors and Chiefs of Service and their Administrators and the Associate Chair of Finance and Administration. The mission of the DFCM is to educate students and residents in family medicine with an emphasis on meeting the needs of the economically disadvantaged and the medically underserved, advance knowledge in family and community medicine and develop methods of primary care that are effective, efficient, and accessible to all people. The Adult Urgent Care Center (UCC) is a clinical enterprise of DFCM at ZSFG for patients 18 years and older in San Francisco needing same-day urgent medical care for illnesses or injuries that are not life-threatening. The UCC operates daily (7 days a week, 365 days a year). UCC is open 83 hours per week, and is one of the highest volume clinics at ZSFG with about 26,000 annual visits. The core mission of the UCC is to care for uninsured and low-income adult residents of San Francisco whose urgent care needs are best met by the clinic and provide “the greatest good for the greatest number” of these patients. The UCC provides services to adult patients who are self-referred, referred from San Francisco Health Network (SFHN) clinics, and referred from the ZSFG Emergency Department (ED). The UCC is committed to provide access for all San Francisco residents by eliminating financial, linguistic, physical and operational barriers and provide quality services that treat illness, promote and sustain wellness, and prevent the spread of disease, injury and disability. Authority and accountability for the UCC reside with the UCC Leadership Team (Medical Director, Associate Medical Director, Clinic Operations Program Manager, Department of Public Health [DPH] Nurse Manager, and DPH Administrative Charge Nurse) and the ZSFGH Hospital Leadership.

Required Qualifications

• 2-3 years of experience in a Human Resources or related field
• Excellent verbal/written communication skills
• Advanced knowledge of HR processes for data entry into HRMS.
• Skill in managing sensitive and confidential information regarding bargaining unit issues.
• Knowledge of EEO and affirmative action reporting requirements.
• Attention to detail and accuracy.
• Ability to effectively utilize multiple systems, including web-based systems to perform daily work
• Ability to work effectively in a team environment
• Ability to work with confidential and sensitive information in a discrete and professional manner
• Excellent organizational skills, ability to multitask and manage deadlines
• Excellent customer service and organizational skills
• Proficiency in MS Word, Excel, Outlook, PowerPoint and Adobe Acrobat
• Ability to pass a background check
• This position requires flexibility to orient and work at all UCSF Health locations

Preferred Qualifications

• Bachelor’s degree from an accredited four-year college
• Interest in administrative and operational systems and process improvements, including task automation, programming, etc.
• Education and/or experience in finance, accounting, administration, or customer service
• Experience in a health care environment
• Familiarity with UCSF systems such as BearBuy, MyExpense, Connexxus

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004722 BLANK AST 3

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 – Clerical and Allied Services Unit (CX)

Location

San Francisco, CA

Additional Shift Details

Mon-Fri, 10 AM – 2 PM, Varies 20 hours per week