Operations Analytics Manager – Ambulatory Nursing
University of California, Los Angeles
Qualifications
· Master’s degree in Business, Statistics, Health Care Management or related field or equivalent experience
· Nursing experience highly desired
· Experience in healthcare preferred
· At least 3 years of relevant experience required
· Proficient in Advanced Excel, Tableau, Word, Visio, PowerPoint, Project, and Access.
· In-depth knowledge of statistical methods and analyses, data base management and relational databases.
· Advanced skill in managing administrative support personnel for the Department of Nursing including data analysts.
· Skill in interacting with members of the organization in ways that enhance understanding, respect, cooperation and problem solving.
· Exhibits skill in organizing material, information, and people in a systematic way to optimize efficiency and minimize duplication of effort.
· Ability to apply and implement performance improvement methodologies with unit management, teams and individuals integrating departmental and organizational goals and objectives.
· Knowledge in building reliable databases for clinical and operational data for the purpose of analyzing and improving clinical and operational performance.
· Knowledge of nurse sensitive outcome data or health care data management.
· Ability to organize, display, synthesize and communicate data for the purpose of improving outcomes.
· Ability to oversee the development and maintenance of a departmental and unit-based dashboard including displaying of organized data on each unit. Examples include clinical data related to nurse-sensitive measures such as infection prevention and medication error prevention and operational data such as throughput and systems projects.
· Ability to provide oversight of credentials, competency databases and collection and analysis of personnel data.
· Ability to submit data to national data banks for comparison and benchmark purposes, providing unit-based and departmental data for departmental operations reviews.
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