Open Rank Medical Assistant/Certified Medical Assistant – OBGYN, East Denver

University of Colorado CU Anschutz Medical Campus

School of Medicine Dean’s Office, Community Practice Division

Official Title: Health Care Tech I-II

Working Title: Open Rank Medical Assistant/Certified Medical Assistant – OBGYN, East Denver

Position #00803731 – Requisition #27992

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012—covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Accommodations may be granted for medical or religious reasons.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The School of Medicine Dean’s Office, Community Practice Division has an opening for a full-time University Staff (unclassified) Open Rank Medical Assistant/Certified Medical Assistant position.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals – UCHealth University of Colorado Hospital and Children’s Hospital Colorado – that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.  

Position Summary

The Medical Assistant (MA) is responsible for providing patient care under the direction of a physician or another healthcare provider.  The MA works to facilitate clinic workflow, assist patients, and ensure safe, seamless delivery of care for each patient.

Examples of Work Performed

• Accurately rooms patients, obtain & records vital signs, patient history, and reason for seeking care.
• Accurately processes and records telephone messages in patient medical records and according to policy.
• Assists in preparing prescription refills for providers and according to policy.
• Communicates effectively and in an attentive manner with every patient encounter.
• Verifies patient’s understanding of the purpose of the visit.
• Accurately documents all care provided and procedures performed within the patient’s medical record.
• Accurately records patient charges for medications, supplies, equipment, labs, and procedures.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned, such as completing patient visit records, maintaining departmental logs, answering telephones, and taking messages, checking in patients, and scheduling patient appointments.
• Provides patient care in a safe, comfortable, and private environment.
• Assists the providers with patient education to pertain to their ongoing care:
  • Normal laboratory and x-ray reports after provider review.
  • Diet and exercise.
  • Laboratory, radiology, or procedural preparations.
• Prepares and/or coordinates referrals as directed by the provider.
• Cleans exam rooms and other patient care areas between each patient.
• Maintains work areas, exam rooms, supplies, equipment, medications, immunizations.
• Documents work processes as required.
• Ensures mistakes or inconsistencies in medical records are corrected to reduce/eliminate errors.
• Alerts provider when the medical record is incomplete.
• Ensures medical record compliance by self-documentation attestation.
• Collects, organizes, and catalogs data for quality reporting.
• Assists in tracking patient follow-up and compliance.
• Performs other duties as assigned, such as assisting with orienting/training new employees, transporting equipment or patients, stocking shelves, and/or ordering supplies. 
• Performs appropriate basic and/or routine regular delegated medical functions as directed and within the scope of practice as inferred by knowledge, skill level, and CU clinic guidelines.
• Must be able to recognize and respond appropriately to urgent/emergent situations according to protocols
• Demonstrates responsibility and accountability for all medical assistants and clinical area practices. Includes reception, registration, and front-end practices while providing cross-coverage.
• Demonstrates excellence in customer service and satisfaction levels for internal and external customers; this includes regular review of patient survey information, responding to patient or provider concerns, and efficient resolution of RL events.
• Adheres to employer work practices, policies, and procedures, including office and state protocols.
• Establishes and maintains effective working relationships with leadership, physicians, and colleagues, addresses concerns in a forthright manner.
• Focuses on self and others on achieving quality and financial outcomes in a responsive timely manner.
• Provides vision and planning to meet goals; welcomes innovation and new approaches to reach new heights in quality and service.
• Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures, and external governmental agencies.

Personal Relationships

• Must be able to establish and maintain effective working relationships with managers and colleagues.
• Must be able to maintain a high level of adaptability and excel with interpersonal skills.

Physical Requirements & Working Conditions

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Frequency:

• N= Not at all
• R= Rarely:  Less than once an hour
• O= Occasional:  1-4 times/hour or up to 1/3 of the shift
• F= Frequent:  5-12 times/hour or up to 2/3 of the shift
• C= Constant:  More than 2/3 of the shift

• Position requires the ability to work in multiples spaces (on and off site)

Note:   This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Review of applications will begin immediately and will continue until the position is filled.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.