Open Rank Medical Assistant/Certified Medical Assistant – OBGYN, East Denver

University of Colorado CU Anschutz Medical Campus

School of Medicine Dean’s Office, Community Practice Division

Official Title: Health Care Tech I-II

Working Title: Open Rank Medical Assistant/Certified Medical Assistant – OBGYN, East Denver

Position #00803731 – Requisition #27992

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012—covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Accommodations may be granted for medical or religious reasons.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The School of Medicine Dean’s Office, Community Practice Division has an opening for a full-time University Staff (unclassified) Open Rank Medical Assistant/Certified Medical Assistant position.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals – UCHealth University of Colorado Hospital and Children’s Hospital Colorado – that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.  

Position Summary

The Medical Assistant (MA) is responsible for providing patient care under the direction of a physician or another healthcare provider.  The MA works to facilitate clinic workflow, assist patients, and ensure safe, seamless delivery of care for each patient.

Examples of Work Performed

• Accurately rooms patients, obtain & records vital signs, patient history, and reason for seeking care.
• Accurately processes and records telephone messages in patient medical records and according to policy.
• Assists in preparing prescription refills for providers and according to policy.
• Communicates effectively and in an attentive manner with every patient encounter.
• Verifies patient’s understanding of the purpose of the visit.
• Accurately documents all care provided and procedures performed within the patient’s medical record.
• Accurately records patient charges for medications, supplies, equipment, labs, and procedures.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned, such as completing patient visit records, maintaining departmental logs, answering telephones, and taking messages, checking in patients, and scheduling patient appointments.
• Provides patient care in a safe, comfortable, and private environment.
• Assists the providers with patient education to pertain to their ongoing care:
  • Normal laboratory and x-ray reports after provider review.
  • Diet and exercise.
  • Laboratory, radiology, or procedural preparations.
• Prepares and/or coordinates referrals as directed by the provider.
• Cleans exam rooms and other patient care areas between each patient.
• Maintains work areas, exam rooms, supplies, equipment, medications, immunizations.
• Documents work processes as required.
• Ensures mistakes or inconsistencies in medical records are corrected to reduce/eliminate errors.
• Alerts provider when the medical record is incomplete.
• Ensures medical record compliance by self-documentation attestation.
• Collects, organizes, and catalogs data for quality reporting.
• Assists in tracking patient follow-up and compliance.
• Performs other duties as assigned, such as assisting with orienting/training new employees, transporting equipment or patients, stocking shelves, and/or ordering supplies. 
• Performs appropriate basic and/or routine regular delegated medical functions as directed and within the scope of practice as inferred by knowledge, skill level, and CU clinic guidelines.
• Must be able to recognize and respond appropriately to urgent/emergent situations according to protocols
• Demonstrates responsibility and accountability for all medical assistants and clinical area practices. Includes reception, registration, and front-end practices while providing cross-coverage.
• Demonstrates excellence in customer service and satisfaction levels for internal and external customers; this includes regular review of patient survey information, responding to patient or provider concerns, and efficient resolution of RL events.
• Adheres to employer work practices, policies, and procedures, including office and state protocols.
• Establishes and maintains effective working relationships with leadership, physicians, and colleagues, addresses concerns in a forthright manner.
• Focuses on self and others on achieving quality and financial outcomes in a responsive timely manner.
• Provides vision and planning to meet goals; welcomes innovation and new approaches to reach new heights in quality and service.
• Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures, and external governmental agencies.

Personal Relationships

• Must be able to establish and maintain effective working relationships with managers and colleagues.
• Must be able to maintain a high level of adaptability and excel with interpersonal skills.

Physical Requirements & Working Conditions

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Frequency:

• N= Not at all
• R= Rarely:  Less than once an hour
• O= Occasional:  1-4 times/hour or up to 1/3 of the shift
• F= Frequent:  5-12 times/hour or up to 2/3 of the shift
• C= Constant:  More than 2/3 of the shift

• Position requires the ability to work in multiples spaces (on and off site)

Note:   This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Minimum Qualifications

Medical Assistant (Health Care Tech I):

• High School Diploma or GED.
• Completion of an accredited medical assistant program.

Certified Medical Assistant (Health Care Tech II):

• High School Diploma or GED.
• Completion of an accredited medical assistant program.
• One year of medical assistant work experience.
• Current CMA certification (i.e. AAMA, NCCT).

Substitution: Additional appropriate education will substitute for the required experience on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider-level CPR certification.
• Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training.
• Maintains all required licensure and certifications for the position.
• Must be able to work in-person.
• Must be able to travel to alternate locations as assigned.

Preferred Qualifications (All Ranks):

• Experience with Microsoft Office.
• Experience with EPIC.
• Experience with Kronos.
• Experience with HealthStream.

Knowledge, Skills, and Abilities:

• Strong knowledge or CPT & ICD-10 procedures.
• Strong knowledge of value-based care and risk-based coding procedures in Primary Care.
• Strong knowledge of medication and injection procedures.
• Ability to safely administer a variety of treatments and medications as directed.
• Ability to use various types of equipment for examination and treatment procedures.
• Ability to accurately take and record vital signs.
• Ability to accurately reconcile patient medications.
• Ability to maintain quality control standards.
• Ability to identify problems and recommend solutions.
• Ability to effectively communicate at all levels, including physicians, leadership, and staff
• Ability to work within large, complex healthcare systems.
• Ability to maintain confidentiality and communicate in person, by phone, or in writing.
• Ability to interpret, communicate and document with proper medical terminology.
• Ability to recognize/interpret the physical exam process and record exam details.
• Ability to attest to computer proficiency and learn new computer applications.
• Ability to keyboard/type, write legibly and accurately record information.
• Ability to analyze and interpret data.
• Ability to organize workflow with a particular focus on tracking patient care and improving patient flow.
• Ability to deal calmly and courteously with people.
• Effectively copes with fast-paced environment and typical job stressors.
• Ability to manage time and work tasks.
• Ability to follow oral and written instructions and established procedures.
• Ability to multitask efficiently and effectively.
• Ability to maintain accuracy, consistency, and confidentiality.
• Ability to perform basic filing, office procedures and word processing.
• Ability to adhere to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.

Salary and Benefits

The starting rate (or hiring rate) for this position begins at:

• Medical Assistant – $20/hour
• Certified Medical Assistant – $21/hour

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

The University of Colorado Denver Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

 
  
Special Instructions to Applicants: Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:
1. A letter of application which specifically addresses the job requirements and outlines qualifications
2. A current CV/resume
3. List of three to five professional references (we will notify you prior to contacting both on and off-list references)     Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline:
Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Review of applications will begin immediately and will continue until the position is filled.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.   
Job Category
: Health Care 
Primary Location
: Aurora 
Department: U0001 — DENVER & ANSCHUTZ MED CAMPUS – 21968 – SOM-DEAN DO CPD – OB-GYN 
Schedule
: Full-time 
Posting Date
: Oct 28, 2022 
Unposting Date
: Ongoing 
Posting Contact Name: Erin Burnett 
Posting Contact Email: [email protected] 
Position Number: 00803731