Online Learning Manager

This is a full-time (40 hours per week) position where the work can be performed with the expectation of being onsite in a hybrid setting of at least 2 days per week.

Stanford Graduate School of Business

Stanford’s Graduate School of Business has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We are committed to advancing diversity, equity, and inclusion in service of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. We invite you to be part of this mission.

The Executive Education Online and Entrepreneurship team of the Stanford Graduate School of Business seeks an Online Learning Manager to deliver online programs to executive learners worldwide. This entails tasks such as setting up courses in the learning platform based on the previous run of the course, scheduling and supporting live sessions with faculty, managing remote contractors who provide content support to the learners, and evaluating the effectiveness of the course over time. The position will collaborate heavily and work cross-functionally.

The successful candidate will be excited to learn and collaborate as part of a driven, diverse team. They will demonstrate customer service, project management and attention to detail, keen analytical skills, data analysis experience, and exceptional communication and interpersonal skills. Additionally, they will bring a customer-focused mindset and experience in working with faculty, external clients, or partners. They will thrive in an entrepreneurial and dynamic environment, be effective working both independently and collaboratively, and bring a growth and learning mindset to obstacles and challenges.

Primary Responsibilities:

• Implement, administer and evaluate day-to-day activities of the online executive education courses and programs.
• Collect and analyze data, create reports, review and explain trends to support marketing, admission, program delivery, and program design.
• Formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Analyze and interpret policies; develop, revise and implement procedures.
• Actively and proactively participate in efforts to improve processes.
• Assist with creating and managing budgets, monitoring and approving expenditures, and monitoring and approving revenue collection.
• Participate in outreach activities that may include communications and coordination of events.
• Act as key contact for participants and prospective participants during outreach, recruiting, admission, and program delivery.
• Represent the online executive education program to internal and external constituencies.
• *Other duties may also be assigned
• *May work extended hours or weekends

To be successful in this position, you will bring:

• Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience
• Demonstrated ability to prioritize own work and multi-task, and manage last-minute needs and changes gracefully.
• Demonstrated excellent organizational skills and attention to detail.
• Demonstrated exceptional customer service skills.
• Demonstrated ability to take initiative and ownership of projects.
• Ability to communicate effectively both orally and in writing.
• Ability to routinely and independently exercise sound judgment and creative problem-solving skills in making decisions.
• Demonstrated experience working independently and as part of a team.
• Knowledgeable, energetic and passionate about online education.

In addition, preferred requirements include:

• Interest in and familiarity with the area of online education.
• Relationship management experience.
• Higher education, online education, or executive education experience.

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

• Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or leader discuss global issues.
• A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
• A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
• Discovery and fun. Visit campus gardens, trails, and museums.
• Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!

We pride ourselves in being a culture that encourages and empowers you.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a résumé along with your online application.

* The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.