OnBase Administrator

IT Analyst II

UF Information Technology (UFIT) is currently seeking an experienced OnBase Administrator to join Applications, Development, and Integrations (ADI), a unit within UFIT.  ADI maintains and operates the software that powers UF’s enterprise-wide computer systems creating the technological foundation for the campus’ academic and administrative business functions.

This position is instrumental in the design, development, and support of electronic document management solutions for 16 colleges and multiple administrative areas across campus and the state – potentially impacting 70,000+ customers daily. Our deployed solutions utilize e-forms, workflow, case management, reporting analytics, and electronic signatures to increase efficiency and streamline business processes.  As an integral member of the Enterprise Document Management team, the incumbent must demonstrate a high-level of technical and analytical expertise, business acumen, communication skills, creativity, and teamwork.

Some key responsibilities and characteristics of this position are to:

• Work independently or collaboratively to analyze, design, build, test, deploy, and maintain complex solutions – using Hyland OnBase and DocuSign – that are delivered on time and within budget. Identify solution and testing requirements, document new and existing business processes, develop batch and real-time integrations, and provide end-user training. 
• Administer, configure, secure, and troubleshoot OnBase and DocuSign.  Provide prompt and courteous customer support for deployed solutions, including intake, triage, and resolution of support tickets. Follow established procedures to ensure that systems, products, and services meet quality and organizational standards. Mentor, support, and train other team members as needed.
• Develop and maintain technical documentation, including requirements and design specifications, testing checklists, process flows, workflow diagrams, etc.

About UF Information Technology 

Reporting to the Vice President and Chief Information Officer, UF Information Technology is comprised of eight departments:  Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit  http://www.it.ufl.edu/vp-cio-office/strategic-plan/ .

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida 

UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serving a diverse global community.  UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.

Benefits

Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at a rate of 4 hours biweekly/13 days annually.  In addition, employees are eligible for ten paid holidays each year.

Vacation accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status, and are intended to give the flexibility to enable units to close from December 26 to 31 when possible, determined on a unit-by-unit basis.

In addition to paid time off, the University of Florida offers a very competitive benefits package.

UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thought, background, and experience.

Achieving a top-5 public university ranking means we make it a priority to employ and work with people with diverse experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.

Every Gator has a part to play, and we invite you to join us as we build a community founded on belonging, inclusion, and the freedom to thrive.

$65,000 – $75,000; commensurate based on education and experience. 

Associate’s degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

The ideal candidate will possess the following education, experience, and skills:

• Bachelor’s degree in computer science, information systems, computer engineering, or similar field.
• 3+ years of experience in Hyland OnBase administration, customer support, solution design, and development (including Unity forms and workflow); business process requirements elicitation; and technical systems documentation
• 1+ year of experience in OnBase WorkView, Unity Scripts, and software development
• Strong IT analytical, design, and testing skills

Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision

• This position requires U.S. work authorization.
• This position requires a Level II background check prior to hire. 
• This position requires fingerprinting and successful completion of the Criminal Justice Information Services (CJIS) course and exam immediately after start date.
• This role will be based in one of our Gainesville, Florida offices and may include a hybrid schedule of 3 days in the office (Wednesday required), and 2 days remote.

Applicants are required to submit the following additional documents with their application. Applications submitted without these required documents will NOT be considered.

• Cover Letter
• Resume or CV
• Professional References (Minimum of 3)

This position has been reposted. Previous applicants are still under consideration and need not reapply.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.