Office Manager/Receptionist

Are you a dynamic individual with good organisational skills and a passion for office management and providing facility services? We are looking for a motivated individual to join our team as an Office Manager/Receptionist.

This combined role offers a unique opportunity to play an important supporting role in our building, and interact with many different kinds of people while ensuring the smooth operations of our educational facility.

The Office Manager/Receptionist will work closely with two AUC Housemaster colleagues (who are mobile throughout the building), and reports directly to the Head of Operations and Finance.

Location
Amsterdam University College (AUC), located in Amsterdam Science Park (Oost), offers a broad bachelor’s programme to 900 students, and is known for a diverse and international student and staff body. AUC has its own educational building and is also a residential college: this means that all students live on campus, creating a small and intimate community. The Office Manager/Receptionist will work in the academic building only, and not in the student housing.

What are you going to do?
Working from a central welcome desk, you will:

• greet visitors, students, faculty, and staff and answer simple practical questions they may have upon arrival;
• provide more detailed information and (technical) assistance to all users of the building, regarding the use of the facilities and the practical services offered;
• become knowledgeable about the timetable (lesrooster) and the events that are taking place in the building, in case questions arise;
• manage incoming telephone calls, emails, and correspondence at the desk about the facilities and/or related practical matters;
• oversee the security of the building, including monitoring access and ensuring compliance with university policies;
• manage the ICT lending desk – where staff can borrow laptops, video conferencing cameras, key cards and other relevant items for their work – checking the items in and out and keeping the records up-to-date;
• help colleagues with planning small meetings and events (using a checklist), order catering and make room reservations for them;
• manage the stock of office supplies and re-order supplies through UvA’s ordering system, and support other small (technical) tasks in the back office;
• act as ICT contact person: manage requests of colleagues who want to request software (provided by UvA); order (replacement) laptops, mobile phones, or other ICT equipment;
• report anything broken or faulty in the building (coffee machines, AV equipment, furniture) and get the problem resolved/repaired;
• be a member of the Company Emergency Response Team (BHV-ploeg).