Office Coordinator

09-Sep-2022

Faculty of Arts and Sciences

59882BR

Job Summary

Ensure the smooth operation of the Accessible Education Office.

Position Description

Ensure the smooth operation of the Accessible Education Office. Function as first point of contact for the office, respond to general phone calls, emails and walk-in inquiries; route to appropriate staff as necessary. Given the time-sensitive nature of inquiries, log each contact and coordinate responses with appropriate staff to ensure timely action. Coordinate accommodations for students with temporary illnesses and injuries. Coordinate both internal and external office communications. Maintain databases, with primary responsibility for data entry. Prepare and maintain administrative reports. Assume primary responsibility for the preparation and distribution of accommodation letters. Closely collaborate with AEO staff, Exams Office, Building Managers, and other campus colleagues to coordinate final exams with accommodations. Maintain and update department website. Create and maintain office systems. Serve as primary liaison with HUIT regarding department’s technology needs Maintain. inventory of office supplies. Contributes to unit goals by accomplishing related duties as required.

Basic Qualifications

A minimum of 2 years of office administration or customer service experience.

Additional Qualifications and Skills

Discretion, excellent judgment, and ability to maintain confidentiality of highly sensitive and confidential information in relation to students with disabilities. Ability to prioritize tasks in a fast-paced environment with competing demands. Ability to work both independently and collaboratively as circumstances dictate. Experience working with a diverse student population. Advanced proficiency working with Microsoft Office Suite, databases, and websites, and ability to identify and learn new programs and software as needed. Excellent written, verbal, and interpersonal communication skills, with meticulous attention to detail. Experience in Disability Services in Higher Education or demonstrated interest in acquiring expertise in the field preferred. Knowledge of the ADA Amendments Act, Section 504 of the Rehabilitation Act (1973), and FERPA preferred. May be tested on appropriate computer skills as required.

Physical Requirements

Sitting using near vision use for reading and computer use for extended periods of time.

Working Conditions

Work is performed in an office setting.

This position will be based in Cambridge, MA.  

Additional Information

Vaccine Requirement

COVID Vaccine Policy: The University requires all Harvard community members to be fully vaccinated (primary series) against COVID-, as detailed in Harvard’s Vaccine & Booster  Information. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ .

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Job Function

General Administration

Location

USA – MA – Cambridge

Job Code

403134 Coordinator I

Department

Disability Access Office

Union

55 – Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.