Office Assistant Ross County

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Job Title:
Office Assistant Ross County

Department:
FAES Ross County

This position is located in Chillicothe Ohio. Works as a part of the Extension team in Ross County to provide office services and secretarial support related to programming, records, customer service, and resource management. Operates in team environment to handle correspondence, mailings, copying, filing, inventory, and maintaining volunteer/4-H member/club/Jr. Fair records. The primary goal of the position is to support the work of the programming staff. The position requires working 40 hours per work, typically 8:00 am – 4:30 pm.

Knowledge and Skills Desired

• Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
• Knowledge of modern business communications, including e-mail, internet, website, apps, social media
• Proficient in use of software packages including Microsoft Word, Excel, Power Point, Microsoft Teams, and Skype
• Must possess strong organizational skills and operate efficiently in a multi-tasking environment
• Must possess strong communication skills both verbally and written to communicate with a diverse clientele and formats
• Ability to establish priorities, work independently, and proceed with objectives without supervision
• Ability to handle and resolve recurring issues

Additional Information:

Program Management Support 40%

• Coordinates and maintains volunteer processing and tracking which may include: application entry, reference requests and responses, setting up interview schedules, and establishing and maintaining volunteer files
• Maintains online database for members and volunteers
• Assists with enrollment entry maintenance/reporting, maintains volunteer 4-H member/club records
• Prepares 4-H reports, including various project and volunteer reports
• Orders and maintains volunteer and member recognition items
• Keeps inventories/orders/distributes 4-H literature/project books
• Collects and submits club financial records such as Form 990 and EIN numbers

Customer Service 25%

• Direct customer service with clientele via in-person, phone, and email
• Primary greeter for in-person contacts, backup for phones, in charge of answering/referring questions to appropriate staff
• Responsible for conveying accurate and timely programmatic information to the public

Communication 25%

• Develops and maintains social media, 4-H Now app, and website content
• Drafts and develops newsletter
• Basic graphic design and development of correspondence, marketing, and virtual media
• Complies with University branding policies

Other Duties 10%

• Jr. Fair support as needed
• Receiving and recording sales and registrations
• Prepares deposits
• Supports all Extension programming efforts as requested
• Participate in office stewardship roles

Ohio State is focused on enhancing the health and safety of our community. Therefore, the university is requiring every student, faculty and staff member to be compliant with Ohio State’s COVID-19 vaccine requirement .

By the start of employment, all newly hired employees must receive at least the first dose of a two-dose series or a single dose of a one-dose series COVID-19 vaccination. Individuals who choose a two-dose series vaccination must receive the second dose within 45 days of their start date. Proof of vaccination will be required at time of hire.

Candidates may request a medical or religious exemption from the vaccination requirement. Campus employees may also request an exemption for personal reasons. Ohio State Wexner Medical Center, College of Medicine or OSUP Employees are not eligible for personal exemptions. All exemptions are subject to Ohio State’s approval and subject to change, including revocation, due to legal and regulatory requirements.

Location:
OSU Extension – Ross (1561)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.