In Bangladesh, NRC provides humanitarian assistance to Rohingya refugees living in camps in Cox’s Bazar and to vulnerable host communities affected by the prolonged humanitarian crisis. NRC’s WASH programme aims to improve access to safe water, sanitation, and hygiene services while reducing public health risks and promoting a healthy living environment.

The WASH Assistant is based in the Uhiya field office and regular traves to the field and supports the implementation of WASH activities, including water supply, sanitation facility maintenance, hygiene promotion, and community engagement. The role involves monitoring WASH facilities, coordinating with community volunteers and local stakeholders, collecting and reporting field data, and ensuring that activities are implemented effectively and in line with NRC standards.

The role of the WASH Assistant is to assist in implementing WASH activities, support WASH implementation by conducting field outreach with communities, and monitor day-to-day implementation and coordination with WASH and HP Officers.

Key Responsibilities

Key Specific responsibilities:

Provide general administrative and operational support to the WASH /Emergency response program.

Support to WASH Officers, in conducting needs assessments, infrastructure assessments, verification, and data collection to identify cases for WASH assistance in refugee camps and host communities.

Prepare estimates, BoQs, and drawings of WASH infrastructure based on needs.

Monitor the loading and offloading of WASH materials, verify compliance with technical specifications, and ensure proper utilization of stock materials for repair and rehabilitation works.

Supervise, assign tasks, and provide guidance to daily workers (National and Refugee Contingent Workers), and monitor their performance.

Monitor loading and offloading of WASH materials and verify materials meet technical specifications. Ensure proper utilization of stock-out materials for repair/rehabilitation works.

Provide direction, monitor assigned tasks and give instructions to daily workers (e.g., national and refugee CW) and evaluate individual performance.

Monitor the progress of activities of assigned daily workers and ensure they are implemented to planning and quality standards.

Take part in the mobilization of refugee and host communities for awareness campaigns and for conducting research using focus group discussions, interviews, and questionnaires.

Establish excellent relations with project participants, including understanding the needs of beneficiaries through regular visits and frequent contact.

Requirements and Qualifications

Competencies:

Professional competencies:

Context/ Specific skills, knowledge and experience:

Minimum 1 year of experience in the relevant field.

Bachelors/Diploma in architecture, civil engineering, or construction management, or equivalent.

Good knowledge of the refugee context in Bangladesh

Ability to communicate in Chittagonian dialect

Experience of working in a non-profit organization is an asset.

Knowledge of the software programs (MS Word, Excel, PowerPoint)

Behavioural competencies:

Planning and delivering results.

Working with people

Analyzing

Coping with change

Handling insecure environments

What we offer:

• Duty Station: Ukhiya, Cox’s Bazar.
• Contract duration: 12 months
• Number of positions: 01
• Travel: 90% in Cox’s Bazar District.
• For Grade 03 in NRC’s Salary Scale, the monthly Gross Salary is 45,785 BDT, with accompanying terms and conditions. NRC offers an excellent compensation and benefits package. Group Insurance for staff and dependents, 24/7 psychosocial assistance. Two festival bonuses, end-of-service benefit, Contributory provident fund, maternity allowance, Nursery/Childcare allowance, various types of leaves (Annual, casual, maternity, paternity, etc.)
• NRC is an equal opportunity employer and aims to have staffing diversity in age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Important information about the application process

• Internal candidates: Log in with your official NRC email address or click on Opportunity Marketplace.
• This position is open to Bangladeshi Nationals only.
• When creating your profile, include your full name as per your passport/NID.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all, the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• We welcome applications from qualified and interested candidates, particularly local candidates for the job location. Qualified female candidates are encouraged to apply. Candidates are encouraged to apply early as applications may be screened prior to the vacancy deadline.
• Incomplete applications will not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east, addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and assistance community committed to human dignity.

Learn more about NRC here

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world’s most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH