NEW VAC-15477 Registration assistant Tripoli Level not specified – Level not specified CTG – Committed To Good Closing in 6 days Tripoli

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Under the overall supervision of the Senior Protection Associate and the direct supervision of the Senior Protection Assistant (SPA), the successful candidate will be responsible for the registration and screening of migrants visiting the office and organizing their referral to the relevant services to benefit from IOM activities as needed.

Role objectives
  • Conduct and organize the registrations/profiling of migrants MRC office ensuring all data is fully and accurately recorded using (MIMOSA) or at other assigned area such as at an airport, transit center, third-party facility, camp-based operation, or sub-office.

  • Undertake rapid needs assessment and update migrants’ files with services delivered.

  • Support the referral of migrants visiting the MRC office as per established SOPs.

  • Assist in establishing and maintaining an effective and efficient record management of the data entered and assist in the management of the migrant’s information system.

  • Keep track of received data, source, and other official documents.

  • Submit weekly/monthly relevant reports of activities as required by the supervisor.

  • Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Registration and Identification (Team Leader) or management of any noncompliance to SOPs or codes of conduct by IOM staff members or partners.

  • Support the team working on the beneficiaries’ case management within the voluntary humanitarian return program through finalizing screening and identifying the most vulnerable cases, ensuring beneficiaries receive appropriate support including return Assistance.

  • Perform any other related responsibilities, as assigned by the supervisors

Project reporting

Senior Protection Assistant (Case management)  (PXD)

Key competencies

The incumbent is expected to demonstrate the following
values and competencies:

Values – all IOM/CTG staff members must abide by and demonstrate these three
values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural
    differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical
    standards and acts in a manner consistent with organizational
    principles/rules and standards of conduct.
  • Professionalism: demonstrates ability
    to work in a composed, competent and committed manner and exercises
    careful judgment in meeting day-to-day challenges.

 

Core Competencies – behavioural indicators level 3

  • Teamwork: develops and promotes effective
    collaboration within and across units to achieve shared goals and optimize
    results.
  • Delivering results: produces
    and delivers quality results in a service-oriented and timely manner; is
    action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share
    knowledge and innovate.
  • Accountability:takes ownership for achieving the
    Organization’s priorities and assumes responsibility for own action and
    delegated work.
  • Communication: encourages and contributes to clear and
    open communication; explains complex matters in an informative, inspiring
    and motivational way.

 

Managerial
Competencies
– behavioural
indicators level 3

Strategic thinking
and vision:
works strategically to
realize the Organization’s goals and communicates a clear strategic direction

Team management

Further information
  • Good writing and communication skills

  • Very Good Knowledge of Microsoft office tools, mainly excel, word and PowerPoint

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.

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