NEW Site Management Support (SMS) Assistant Level not specified – Level not specified DRC – Danish Refugee Council Closing in 5 days Gadaref

DRC - Danish Refugee Council

Job Tilte: Site Management Support (SMS) Assistant

Location: Sudan – Gadaref

DRC Sudan

DRC has been present in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Darfur, South Kordofan, Gedaref, Kassala, and Khartoum states. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

About the job

Under the direct supervision of the Site Management Support Team Leader, the Site Management Support (SMS) Assistant – Community Mobilization is responsible for the implementation of DRC Sudan Site Management Support activities guided by the line manager/Area Manager and in accordance with approved methodologies and tools, in line with DRC and donor policies and guidelines.

Additionally, the Site Management support Assistant will develop and maintain good relations with the displaced population and develop effective community engagement and participation mechanisms to support IDPs to take an active role in all aspects of life within the site. He/She will support on the establishment of a transparent and representative governance system in the site.  

Responsibilities and Tasks


To achieve the overall and specific position’s objectives the job holder tasks and responsibilities include, but are not limited to:


  • Support in terms of Training and capacity building provision, mentoring the community groups to take leadership on activities and representative committees including the organization of recreational activities. Additionally, Train and support the women and youth groups to identify needs and gaps and design community led projects.
  • Support the planning and implementation of program activities related to the provision of services and assistance to vulnerable and at-risk individuals at the site level. To this end, support the Project Team Leader (Site Management) in implementing work plans and managing program activities accordingly.
  • Support delivery of assistance in camps as part of programmatic interventions, ensuring that all material needs of individuals and households in the sites requiring assistance are met.
  • Support the mobilization and participation of those assisted at site level, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes, including supporting the running of community groups and quick improvement projects.
  • Support the identification, management, upkeep and oversight of site solutions for vulnerable individuals and households identified by Protection teams during intake and vulnerability screening.
  • Support the development of DRC standard operating procedures as well as other strategic documents.
  • Support with the mapping of safety risks and other hazards at site level and surrounding communities when feasible.
  • Support the development of an effective referral mechanism and service mapping in close collaboration with relevant stakeholders.
  • Ensure the camp committees are engaged with the community groups to discuss community level issues and ensure representation of different groups in prioritizing interventions in the community.
  • Support in terms of Feedback – Complaint response mechanisms including communication with communities such as attending the F-CRM desk and Mobile F-CRM as a focal point as well as carrying out awareness sessions and campaigns.


  • Ensure that quality and accurate reports and supporting documentation on program activities related to the provision of Site Management assistance, are submitted timely and daily to the SMS Team Leader. To this end, ensure that both the hard and soft copies of all activity reports are archived on the server and/or uploaded onto online platforms for information management as relevant.
  • Ensure that all information or data shared is done in a manner that upholds the principle of data protection and confidentiality.

Experience and technical competencies: (include years of experience)

To be successful in this role we expect you to be quality-focused, organized and able to use technology in a smart way to facilitate your work. You take pride in offering top-notch service to colleagues and external stakeholders, and you love working in an international, dynamic and fast-changing environment. Moreover, we expect the following:

Experience and technical competencies:

  • Minimum 2 years’ relevant experience within a humanitarian organization, prior experience in emergency responses and in refugee/IDPs camps is desirable
  • Experience in community engagement mobilization. In particular, awareness campaigns, distributions or emergency response.
  • Excellent knowledge of the Gadaref context
  • Good experience of working directly with Sudanese and Ethiopian communities and local authorities
  • Good communications skills; experience with dealing with Communities;
  • Computer skills (Word, Excel, PowerPoint) and basic report writing ability


  • University degree in relevant fields


  • Arabic
  • English

In this position, you are expected to demonstrate DRC’ five core competencies:  

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.  
  • Demonstrating integrity: You act in line with our vision and values.

We offer

Contract length: 6 Months

Level: NM. I.

Salary range: USD 826 – 932

Location: Gadaref       

Expected Start date: ASAP

Application process

Interested? Then apply for this position by clicking on the Apply button.

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 10th Of May 2024.

Need further information?

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