NEW Operations and Governance Lead Senior level – Senior Transform Health Closing 1st of December

About Transform Health Coalition

Transform Health is a global coalition working to achieve universal health coverage (UHC) by leveraging digital health and data to improve equitable access to health services. The coalition brings together stakeholders across sectors and regions to advocate for inclusive and people-centred health systems powered by digital technology.

Position Summary

Transform Health is seeking an experienced Operations and Governance Lead to oversee and manage the coalition’s operational, financial, HR, and governance functions. This is a senior-level role that requires a strategic thinker with strong operational management skills and an in-depth understanding of nonprofit governance, financial oversight, and compliance. The ideal candidate will have at least 10 years of experience in operations, governance, financial management, or a similar leadership role, ideally within a non-governmental organisation (NGO)/nonprofit sector.

Key Responsibilities

OPERATIONS, 45%

Operations Management 

• • Lead and oversee the operational functions of Transform Health, ensuring that the organisation operates efficiently and in line with its operational policies.
  • Develop, implement and maintain operational policies, procedures, and systems to enhance organisational efficiency and ensure compliance with internal policies and external regulations as needed.
  • Ensure that Transform Health’s internal operational policies are regularly reviewed and updated to reflect best practices and governance standards.
  • Oversee contract management, procurement processes, and vendor relations – including providing guidance and support to team members on these matters – ensuring compliance with financial and operational policies.

Governance and Compliance 

• • Support the Executive Director in preparing for the Executive Committee, ensuring alignment with Transform Health’s governance structures, organisational policies, principles, due diligence policies, financial audits etc. as outlined in the Articles of Association, the Governance Charter and the Operations Policies.
  • Support the Executive Director in managing the Executive Committee and other committees, including setting agendas and preparing updates and materials for board meetings, general assemblies, and other relevant governance meetings, including overseeing follow up from these  meetings.
  • In support of the Executive Director, manage the organisation of meetings, ensuring accurate documentation, timely distribution of minutes, and follow-up on action items.
  • Organise, prepare and attend finance committee meetings, as a representative of the Transform Health Association (secretariat).
  • Ensure that Transform Health’s governance practices comply with Swiss legal and regulatory requirements for nonprofit associations, including adherence to bylaws and governance charters. Make updates as necessary and file necessary changes to the Swiss commercial registry.
  • Ensure compliance and reporting in line with Transform Health’s Whistleblowing Policy, Due Diligence Policy, Procurement Policy, Equity & Inclusion Policy and other key governance-related policies.

People Management and Development 

• • Work with the Executive Director to foster a positive work environment that encourages collaboration, efficiency, and innovation.
  • Oversee all recruitment, onboarding, and performance management of secretariat staff, ensuring alignment with Transform Health’s mission, vision, principles and code of conduct.
  • Oversee the professional development approach for secretariat staff.
  • Oversee contracting of employees, short-time contractors and vendors. 
  • Develop and maintain a code of conduct policy for the secretariat team. 
  • Manage staff grievances and other HR issues, in support of the Executive Director. 
  • Organise team meetings, brown bags, and other initiatives to  uphold a high moral and spirit within a team operating mostly remotely.
  • Organise annual in-person team retreats and gatherings. 

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EVENT MANAGEMENT, 20%

• • Event Planning and Coordination: Lead the end-to-end planning and execution of logistics for events, including conferences, workshops, webinars, and meetings, ensuring all logistical aspects are managed efficiently in conjunction with the wider team’s needs. Support in event planning and representation where needed. 
  • Stakeholder and Vendor Management: Collaborate with internal teams, external partners, and vendors, sourcing venues, managing contracts and payments and ensuring seamless logistical execution of events.
  • Budget and Evaluation: Oversee event budgets, ensure cost-effectiveness, and conduct post-event logistical evaluations to assess success and identify improvements.

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FINANCIAL MANAGEMENT AND OVERSIGHT, 30%

• • Work closely with the Executive Director to ensure sound financial management and oversight across the organisation.
  • Oversee the preparation and monitoring of the annual budget in collaboration with the Executive Director, Accountant and Finance Officer, ensuring alignment with the coalition’s strategic priorities.
  • Support the Executive Director in preparing financial analysis, forecasting, and reporting to the Executive Committee and donors, ensuring transparency and accountability in financial matters.
  • Oversee financial compliance and ensure adherence to Transform Health’s financial policies, including managing audits, tax filings, and financial reporting as required by donors and regulatory authorities.
  • Represent the secretariat on the Finance Committee.
  • Ensure proper management of financial risks and implement internal controls to safeguard the coalition’s financial resources.
  • Liaise with the Fiscal Agent to manage the flow of funds and ensure compliance with donor agreements.
  • Oversee grants and donor agreements: Manage grant agreements and contracts, ensuring compliance with legal requirements and Transform Health’s financial processes and policies. Support relevant team members with the generation of financial donor reports as and when required.
  • Budget and administration management:  Provide guidance and support to the team on budget and finance matters as needed, including ongoing support for contracts, payments, and financial reports, including RFP guidance and monthly meetings to monitor progress.
  • Review and approve monthly procurement orders and bills.
  • Oversee the work of the Accountant and the Finance Officer, including managing their day-to-day delivery, performance and contracting with Transform Health.

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RISK MANAGEMENT AND COMPLIANCE, 5%

• • Oversee the organisation’s risk management framework, including maintaining and updating the risk register, and ensuring risks are monitored, mitigated, and reported to the Executive Committee.
  • Ensure that all coalition activities comply with internal policies and procedures, as well as local and international legal requirements, particularly with regard to financial, operational, and governance matters.
  • Implement and oversee compliance with donor requirements, ensuring that Transform Health maintains high standards of accountability.

Qualifications

• Education: Bachelor’s or Master’s degree in Business Administration, Finance, Public Administration, International Development, or a related field.
• Experience:
  • Minimum of 10 years of senior-level experience in operations, governance, financial management, or a related role, preferably within the nonprofit, international development, or global health sectors.
  • Demonstrated experience in managing organisational governance, including supporting board functions, compliance, and legal obligations.
  • Proven track record in financial management, including budgeting, financial reporting, and compliance with donor regulations.
  • Experience in risk management, internal controls, and ensuring operational compliance with regulatory requirements.
  • Strong understanding of international nonprofit governance standards and familiarity with Swiss legal frameworks for nonprofit organisations is a plus.
• Skills:
  • Excellent leadership and management skills, with the ability to oversee diverse teams and work collaboratively across functions.
  • Strong financial acumen, with the ability to analyse financial data and budgets, prepare reports, and ensure fiscal responsibility.
  • Exceptional organisational and problem-solving skills, with the ability to manage multiple projects and deadlines.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly to different audiences, including donors and board members.
  • Proficiency in Microsoft Office and financial management software (e.g., QuickBooks, Xero) or similar tools.

Contract Terms and Remuneration

Location: Hybrid / Europe or Switzerland [within CET timezone]
Reports to: Executive Director
Type: 100%
Contract: 2 year contract with possibility to extend

This is a 2 year contract, with a 6 month probation period, renewable based on performance. The salary range for this role is $75-90K per annum depending on experience. The successful candidate will also be entitled to 25 days of annual leave, in addition to Swiss bank holidays. 

How to Apply

Interested candidates should submit their CV (no more than 3 pages) and a 1 page cover letter outlining their qualifications, experience and their salary expectations to [email protected] by 1 December 2024 11.59pm CET.  

Please include “Operations and Governance Lead – Transform Health” in the subject line.

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