NEW IT Application Experts – Human Resources, Communication, and Accounting & Controlling Level not specified – Level not specified CEB – Council of Europe Development Bank Closing 23rd of October Paris

  • Contract
  • Paris

CEB - Council of Europe Development Bank

Job details :

The Council of Europe Development Bank (CEB), established in 1956, is a multilateral development bank with a unique social mandate from its 43 member states. The CEB finances investment in social sectors, including education, health and affordable housing, with a focus on the needs of vulnerable people. Borrowers include governments, local and regional authorities, public and private banks, non-profit organisations and others. As a multilateral bank with a triple-A credit rating, the CEB funds itself on the international capital markets. It approves projects according to strict social, environmental and governance criteria, and provides technical assistance. In addition, the CEB receives funds from donors to complement its activities. The Information Technology Division (CS-IT) provides quality IT services and innovative information technology solutions to support the Bank’s operations and to fulfil the Bank’s strategic objectives in an efficient and effective manner, continuously adapting to business needs.

The Information Technology Division (CS-IT) provides quality IT services and innovative information technology solutions to support the Bank’s operations and to fulfil the Bank’s strategic objectives in an efficient and effective manner, continuously adapting to business needs.

Under the direct supervision of the Head of Unit the incumbent will closely collaborate with the client Divisions, engaging with end-users and all contributors to cross-functional projects.

The incumbent will be the main IT contact for their designated Division(s) and will act as their intermediary with external support providers.

He/she will assess business needs, translate them into incidents or change requests, and supervise their development into project mode when required.

The Unit’s project portfolio has a significant cross-functional aspect, requiring the incumbent to work with and coordinate several teams (adapted to the projects under his/her responsibility), both within the IT Division (architecture, infrastructure, security, service desk) and within the organisation.

About the Role:

The IT Corporate Systems Unit (CS-IT-CS) within the IT Division is seeking  two skilled Application Experts with specialisation in one or more of the following areas:

HR Specialisation: Deliver first-line technical support for the Bank’s HR applications and systems, with a primary emphasis on payroll processes (integrated within SuccessFactors Cloud and S/4HANA Accounting) alongside other SuccessFactors modules. Further responsibilities include supporting the management and deployment of annual SuccessFactors cloud releases to ensure seamless updates and system optimisation.

Communication Specialisation: Enhance the Bank’s communication platforms, including website management (Wagtail technology), intranet (Liferay technology), and selection of a new mailing platform. Supervise system updates and the implementation of upgrades requested by the business.

Collaborate closely with HR to support large-scale changes to the system, including mass data uploads, organisational chart updates due to restructuring, modifications to data portlets, and conducting rigorous system testing post-changes. 

Ensure the implementation of data protection and safeguarding processes within the HR systems from a technical standpoint.

II.            HR Process Optimisation:

Collaborate with the HR Division to streamline and optimise HR processes. 

Provide insights and recommendations for HR technology-driven solutions.

Provide technical support for HR reporting using tools such as SuccessFactors Reporting Center, payroll reporting, and SAP SAC (SAP Analytics Cloud).

III.            Change Management:

Collaborate in change management initiatives to support the adoption of new HR technologies and processes.                                                       

Develop comprehensive training materials and conduct workshops to ensure smooth transitions and user adoption.

For Communication Specialisation:                      

I.            Website and Intranet Management:

Manage and upgrade the institutional website (Wagtail technology) and intranet (Liferay technology), ensuring content accuracy, functionality, and user engagement.   

Lead the community of mini-site administrators and oversee functional and technical upgrades.                                                                     

II.            Digital Communication Tools:

Coordinate the selection and implementation of new digital communication platforms, including email marketing systems.                         

Monitor industry trends and suggest enhancements to digital communication strategies and tools.

III.            Content Strategy and Development:

Collaborate with the communication Division to develop and implement content strategies that align with organisational goals.                                 

Ensure the effective dissemination of information through digital channels, maintaining consistency and brand integrity.

For Accounting & Controlling Specialisation:                             

I.            Financial Systems Management:

Serve as the primary IT contact for accounting and controlling systems, focusing on SAP S/4HANA implementation.

Manage applications related to accounting, budgeting, and purchasing, ensuring accuracy and compliance with financial regulations.

II.            Process Automation:

Identify opportunities to automate financial processes and workflows, enhancing efficiency and reducing manual effort.

Location :
55, avenue Kléber 75116 Paris

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