Job Overview
The intake coordinator leads intake services for all new walk-in clients and most returning clients to the IRC. The coordinator plans and implements intake-related activities and systems, supervises an intake specialist and volunteers, ensures goals are met, and satisfies compliance and reporting responsibilities for the assigned activities. The coordinator will work directly with clients in a fast-paced environment while maintaining professional standards and best practices with timely enrollment, referrals to appropriate services, and client communication. The coordinator also conducts outreach to eligible populations and communities and supports immigration service administration.
Responsibilities
Intake coordination:
Supervision, outreach, and other responsibilities:
Support the delivery of client orientations
Other duties as assigned
Requirements
Working Environment:
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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