NEW Clinical Health Officer-Internal Only Level not specified – Level not specified IRC – International Rescue Committee Yola

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

CONTEXTUAL BACKGROUND

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damaturu of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview/Summary

The Clinical Health Officer is responsible for planning, coordination, implementation, and monitoring of the IRC’s Health and SRH services and activities related to the health emergency arising from the impact of flooding in the assigned health facilities in Numan LGA. He/She is also responsible for ensuring adherence to the implementation of program activities according to nationally accepted standards. The health Officer will report to the Senior Health Officer, with dotted lines report to the Health Manager.

Major Responsibilities

Program Management, Technical Quality, and Strategy

• Ensure quality of clinical and non-clinical service provision in health sites according to MOH, WHO or international standards through communication of standards, assessing and monitoring performance against standards and guiding and motivating staff to meet and maintain standards
• Provide coaching and supportive supervision to MoH staff.
• Organize and oversee training of MoH staff on cholera case management.
• Ensure surveillance tools are put in place and data submitted in a timely manner to inform decision making.
• Monitor quality standards through conducting supervision of clinical services and sites (eg. Clinical practice, client satisfaction, client numbers, provider-client interaction, management of stock, record-keeping, adequate infrastructure, functioning equipment)
• Identify performance gaps and design interventions and develop action plans to manage activities and improve quality of services
• Maintain documentation of relevant information and communicate to decision-makers when necessary
• Maintain infection prevention and control within and around the facilities
• S/he will collect weekly morbidity reports and monitor disease trends in order to preposition adequate supplies as may be required.
• Reviewing clinical incidents including root cause analysis and action plan in collaboration with providers
• Provide timely updates to service providers on clinical guidelines
• Establish and adhere to supervision schedule

Program Development

• Contribute to donors’ reporting whenever necessary.
• Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements.
• Ensure data collection, data compilation, timely preparation and submission of all internal reports, weekly reports, work plan including weekly and other associated monthly, quarterly, donor and special reports.
  

Staff Performance Management, Learning & Development:

• Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.

Research, Learning and Analysis

• Monitoring health program implementation.
• Monitor diseases outbreak resulting from the impact of flooding and timely actions.
• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Provide weekly activity reports.
• Attend meetings concerning overall health program issues in the designated LGA.
• Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

Coordination & Representation

• Attend all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings.
• Ensure IRC represented at the Public Health Emergency Operation Centre and provide update as required.
• Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships

Position Reports to:Senior Health Officer

Indirect/Technical Reporting: Health Manager

Position directly Supervises: Health promotion and community engagement assistant, MoH Staff

Key Internal Contacts:

Country Program:Nutrition Officer, EH/WaSH Officer, Supply Chain Officer, Finance Assistant.

Region/Global:

Key External Contacts:NGO partners, ADSPHCDA, LGA and Community Stakeholders

Minimum Qualifications:

Education:

• BSc in Nursing (Diploma in Nursing with adequate years of experience could suffice), additional certification in Midwifery is preferred.
• Must possess VALID practicing license and certificate.

Work Experience:

• Minimum of three years’ humanitarian experience in clinical medicine, SRH or public health, emergency response preferably in an NGO setting.
• Proven experience in community-based programming with the ability to motivate and lead community structures (WDCs, CHIPS, CHVs).
• Experienced in report writing (highly recommended)
• Experience in training, capacity development, on the job coaching for team members/supervisees.
• Experience in community engagement activities and leading community dialogues
• Excellent interpersonal skills; culturally and socially sensitive
• Ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels.

Demonstrated Technical Skills:

• Good communication skills.
• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
• Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
• Ability to manage tight deadlines and deliver on commitments.
• Good sense of integrity, service and accountability
• Work closely with the SHO and Health Manager in management of the grant budget
• Raise IFs as required after discussion with colleagues and follow up till delivery of items.

Demonstrated Managerial/Leadership Competencies:

• Oversee the implementation of quality PHC/SRH and emergency program activities at all IRC supported health facilities in Numan LGA.
• Routinely monitor MoH staff performance according to Primary health care guideline and provide feedback and guidance.
• Develop ongoing education programs for MoH staff and conduct training and on-the-job training for health.
• Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality health services
• Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
• Identifying program gaps in the supported health facilities services with immediate solution for further necessary steps to address those gaps.
• Provide capacity building and on-job coaching to Facility staff on Antenatal care, delivery care, postnatal care, family planning counseling, STI counseling and treatment and post-abortion care in supported facilities.
• Support collection of stories and photographs that demonstrate the positive impact of the project.
  

Languages:

• Fluent in written/spoken English.
• Ability to speak local languages Hausa will be added advantage.

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.Add position-specific (e.g. accounting software, statistical software, etc.).
• Competency in the use of software (e.g. Commcare, Kobo collect)

Ability to Travel: % of time if applicable

Standard of Professional Conduct: IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct.  These are Integrity, Service, Accountability and Equality.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Commitment to Gender, Equality, Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Employment Gaps: We welcome applicants with varied career paths and recognize that a gap in employment does not define a candidate’s potential. We value transferrable skills and are committed to investing in the growth and development of our team members. We encourage applicants to highlight any relevant skills or experiences they have acquired, even if they were not gained in a traditional work setting.

Compensation and Benefits: IRC strives to provide externally competitive and internally equitable Compensation and Benefits programs that attracts, motivates, and retains employees that deliver strong performance while demonstrating the IRC Way Standards for Professional Conduct.

Equal Opportunity Employer: IRC is an equal opportunity employer and we value diversity and inclusion. We do not discriminate on the basis of race, nationality, ethnicity or tribe, gender, age, religion, caste, sexual orientation, differently abled, geographic origin, marital status, veteran status and cultural background (or any other characteristic protected by law). We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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