National Sales & Client Education Intern/Co-op (Fall 2024)

Role Type:

Work Term:

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

DEPARTMENT OVERVIEW

TD Direct Investing provides self-directed investors with access to the tools, resources, education and support to confidently manage their wealth. Clients can access TD Direct Investing services through a variety of channels, including our industry leading online and mobile platforms, our licensed representatives available over the telephone and in person at our branches across Canada. 

To help investors successfully achieve their financial aspirations, we offer a comprehensive education program that includes interactive, live workshops, guest speaker interviews, and curated video content that builds their knowledge and confidence with investing. 

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

• Leadership talks with key Leaders from across the organization
• Connect and Learns on topics such as Innovation
• Diversity and Inclusion and Personal Branding and so much more

JOB DESCRIPTION

Reporting into the Senior Manager – TDDI Education Content Strategy, the successful candidate will be responsible for optimizing the performance and production of our educational content, processes, and distribution strategies. Some of the possible tasks may include the following:

• Gather and review end-user feedback, industry trends and consumption data to optimize how new content development is prioritized to meet our program’s overarching goals
• Review existing team processes to identify opportunities to best utilize resources, and manage outcomes and timelines effectively
• Support with screening and onboarding new guest speakers to join our live events
• Provide recommendations on how to increase our rate of engagement with priority client segments
• Work with business partners such as marketing, corporate affairs, and communications team to develop news tactics to raise awareness and engagement with our content.
• Provide guidance on our digital roadmap to attract and engage Gen-Z and millennials, while helping existing client segments to progressively graduate into more entrenched utilization of our offerings.
• There may also be stretch opportunities to support on the execution and development of creative content. These tasks could include video scripting, editorial reviews, video capture, graphic design, user design, video editing, and data analytics. These tasks will only be offered if the successful candidate expresses a desire to develop these unique skills.

JOB REQUIREMENTS

• Currently enrolled in an undergraduate degree in Finance, Economics, Communications, Journalism, Business, Marketing, Media, or related field; with the intent of going back to school at the start of your work term
• Highly organized, self-motivated, with capabilities to manage multiple priorities and projects.
• Team player that possesses the ability to work effectively with immediate team, various teams across the business, key stakeholders and executives
• Strong decision-making skills with a demonstrated ability to critically examine issues from multiple angles to recommend solutions
• Experience with Microsoft Office (Excel, Word, PowerPoint and Outlook), desktop publishing, and Adobe Creative-Suite of products would be an asset
• Strong familiarity with investing products and strategies would be highly desirable
• Experience with digital content marketing would also be desirable

ADDITIONAL INFORMATION

• This position is a 4-month work term and will commence September 2024.
• Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

HOURS

Monday-Friday, standard business hours

Who We Are

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

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