Membership and Database Coordinator

Position Details
Position Information

Announcement Number	STAFF – VA – 23161
For questions regarding this position, please contact:	Kristina Martin kristina@montanapbs.org 406-994-6221
Classification Title	Program Mgr
Working Title	Membership and Database Coordinator
Brief Position Overview	The Membership and Database Coordinator supports a variety of fundraising efforts for MontanaPBS including coordinating pledge drive logistics, database management and maintenance, and stewardship processes for members.
Position Number	4M0735
Department	KUSM State Base Fund
Division	Others under the President
Appointment Type	Classified
Contract Term	Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA	Non-Exempt
Union Affiliation	FOCUS-MFPE
FTE	1.0
Benefits Eligible	Eligible
Salary	$24.388 – $30.483 per hour, commensurate with experience, education, and qualifications
Contract Type	Classified Salary
If other, please specify
Recruitment Type	Open

Position Details

General Statement	KUSM-TV is a public broadcasting station owned and operated by Montana State University. Together with KUFM-TV, located at the University of Montana in Missoula, KUSM operates as MontanaPBS – a state-wide public television service. KUSM also services MSU-Bozeman and the School of Film and Photography academic department by providing a real-world complete television environment for laboratory and internship coursework, and also provides complete television production services to on-campus departments, other public agencies, and to the private sector.
Duties and Responsibilities	Primary Duties: Act as the internal subject matter expert on the Montana PBS customer relationship management tool, providing support and problem-solving assistance to other members of the team. Responsible for building data reports to serve the entire Development Department and Finance team. Also responsible for ongoing data report requests, including donor analysis and special projects. Oversee regular station processes for member mailings such as gift solicitations, membership benefits, etc. Manage premium incentive gifts for local programming from vendor ordering to fulfillment to inventory tracking. Create regular and as-needed reports with an understanding of query structure and provide analytical insight on pledge drive fundraising. Train others on processes and facilitate projects for both general membership and Major Donors. Communicate pledge drive programming and premium information to the appropriate teams to ensure information in the database is accurately prepared in advance. Oversee tasks performed by student employees and prepare materials from the database for their regular duties. Perform general account maintenance and regular data cleanup. Perform basic data entry. Secondary Duties: Provides back-up phone coverage and correspondence to membership emails. Assists with Friends of MontanaPBS donor outreach events alongside membership and development throughout the year. Other projects as assigned.
Required Qualifications – Experience, Education, Knowledge & Skills	A Bachelor’s degree in related field from an accredited college or university, *or an equivalent combination of education and/or experience.* Demonstrated applied knowledge of computer applications and fundamentals (i.e. Microsoft Office suite, database management, records maintenance, reporting functions, and mail merge, etc.). Experience with databases and structuring basic queries and building custom reports. Proficiency with business reporting tools (i.e. Tableau). Experience with inventory processes and procedures.
Preferred Qualifications – Experience, Education, Knowledge & Skills	Experience with member-based non-profit organizations including working with a board of directors and/or volunteers. Knowledge of non-profit fundraising methodology preferred. Basic knowledge of public radio and/or television and its programming goals. Development database experience specifically with using a major donor module program Personal face to face donor/business customer service experience.
The Successful Candidate Will	Possess excellent verbal and written communications skills. Able to execute multiple tasks in an organized manner and respond appropriately to multiple demands. Perform detailed work with a high level of accuracy, manage projects effectively, strategize new techniques, and have the ability to recommend and implement successful organizational procedures and respond to rapid change, growth, and new assignments. Encourage and maintain collaboration in a team environment. Maintain and elevate positive relationships with the membership and other constituents and seek new mutual beneficial relationships.
Position Special Requirements/Additional Information	This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands	To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?	Yes

Posting Detail Information

Number of Vacancies	1
Desired Start Date	Upon a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:	Screening of applications will begin on or before November 23, 2022; however, applications will continue to be accepted until the position is filled.
Special Instructions
Diversity Statement	Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile. MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html

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