Marketing Cloud Administrator – Remote

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

   

As part of the university’s comprehensive vaccination program , all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing primary vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire’s vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here .

   

   

Remote position 

This position is located in Ithaca, New York. The successful candidate will have the option to perform this role at a location of their choosing within the United States.  

The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. 

No Visa sponsorship available for this position. 

What is Cornell University and what is Information Technology @ Cornell? 
Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are better able to offer support—whether needed at your desktop or to solve a major business, academic or research objective—to everyone at Cornell. Check out this link to find out more about IT@Cornell . 

What you will do: 

As a member of the Cornell Central IT team, the Marketing Cloud Administrator will be a subject matter expert for our enterprise Marketing Cloud instance that will be connected to multiple Salesforce orgs at Cornell for the purpose of mass communication, lead generation, and fundraising. This position will provide guidance to Marketing Cloud power users across campus with advanced technical issues, CRM integration needs, and data management. The Marketing Cloud Administrator will also encourage best practices and assist with training and daily administration tasks.

What you will be: 

You are a person who is self-motivated to research and discover solutions that address complex business problems, drive efficiencies, and instill confidence in the underlying processes and data outcomes. You understand the practical applications and best practices of marketing and CRM technologies – such as digital marketing proficiency, subscriber data management, and channel management. You are able to work on multiple projects involving various end users, meet deadlines and proactively communicate status updates. You enjoy collaborating on projects and with teams. You are good at communicating technical concepts to marketing people and marketing concepts to technical staff members. You also enjoy participating in knowledge sharing, training, and mentorship. 

Additionally, you will have:  

Bachelor’s degree in marketing or information technology/computer science or related field and at least 5 years of Marketing Cloud experience (or similar marketing applications) or 5 years Salesforce experience with at least 3 years focused on Marketing Cloud (or similar marketing application); OR equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.

You will also have:

• Intermediate to expert level technical understanding of the Salesforce Marketing Cloud platform (or similar marketing applications) including email, email templates, SMS, automations, journeys, data extensions, preference center, business units, forms, and integrations

• Experience implementing a marketing solution across a large enterprise with many business units

• Experience supporting the development of marketing and/or fundraising campaigns and leveraging the CRM system for these activities

• A firm understanding of email marketing best practices and CAN-SPAM

• Experience with SQL

• Familiarity with HTML/CSS

• Knowledge of email marketing and text messaging best practices

• Experience with reporting tools (such as Tableau or Datorama) and analytics

• Experience as a business analyst and project coordination

• Detail-orientation with strong organizational, problem-solving, and logical thinking skills

• Ability to work independently with little direction and multi-task while being productive and timely

• Demonstrated aptitude for learning new technologies

• Service orientation

What we offer: 

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions:  Paid vacation and health/personal time, 12 university paid holidays (including end of year winter break through New Year’s Day) and superior retirement contributions. 

An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests! 

  

University Job Title:

Systems Administrator IV

Job Family:

Information Technology

Level:

G

Pay Rate Type:

Salary

Pay Range:

$96,471.00 – $117,909.00

Company:

Endowed

Contact Name:

Sonja Baylor

Number of Openings:

1

Job Titles and Pay Ranges:

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience.

• Education level to the extent education is relevant to the position.

• Unique applicable skills.

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university’s mission of teaching, discovery, and engagement.

2022-11-11-08:00