Manager Practice Operations – Faculty Practice Plan

Scheduled Hours
40

Position Summary
Implements various strategic initiatives to secure and enhance our primary care physician base and increase referrals to the Faculty Practice Plan. Functions primarily as operational support liaison to Washington University Clinical Associates, LLC employed primary care practices. Works with FPP Business Director to start-up new primary care practices and recruit new PCPs in accordance with strategic goals. Assists with strategic and operational planning of new off-campus clinical practice sites and outreach initiatives.

Job Description

Primary Duties and Responsibilities

• Functions primarily as operational support liaison to Washington University Clinical Associates, LLC (WUCA) employed primary care practices. Provides practice management support and consultation to Washington University Clinical Associates, LLC primary care practices, including start-up of de novo practices, on-boarding of new physicians, marketing and promotion of WUCA practices, implementation/transition of EMR, compliance with policies and procedures, including HIPAA, and other practice management issues as they may arise. Utilizes superior customer service skills to meet practice needs and creates collaborative working relationships with primary care physicians and practice managers. Coordinates with other FPP departments such as managed care contracting, billing, information systems, marketing and clinical operations to successfully address practice issues.
• Assists with recruitment of physicians into Washington University Clinical Associates, LLC. Assists with due diligence in practice valuations and acquisitions. Promotes WUCA to potential candidates interested in primary care.
• Works with WUCA practices and WUSM Departments to increase referrals to the Faculty Practice Plan, including but not limited to, implementing tactics to improve communication with primary care and referring MDs, developing reports to monitor referral trends, etc.
• Works closely with physician sales, marketing and strategic planning at BJH and SLCH to coordinate primary care development activities.

Preferred Qualifications

• Outstanding customer service skills.
• Demonstrated experience in interacting with physicians.
• Experience managing clinical practice in academic or private practice setting.
• Working knowledge of GE/IDX, Touchworks and Epic.
• Ability to use discretion and good judgment.
• Ability to prioritize and handle multiple tasks.

Required Qualifications

• Bachelor’s degree in health related field required plus five years in leadership role for physician practice.
• REQUIRED LICENSURE/CERTIFICATION/REGISTRATION: Current Missouri RN licensure in accordance with Compact Act; Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements)

Grade
G13

Salary Range
$63,900.00 – $109,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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