Manager for Conference and Reservations Service (S03743P)

• To provide advanced professional level skills and abilities in the development, coordination, and administration of event services for University Center Operations to various on-campus and/or off-campus groups.
• Supervision of professional staff (Administrative Assistant Conference Coordinator) and oversight of front desk reception area. Responsible for coordinating and executing UC Advance Planning initiatives and working with Special Events in a personable one-on-one manner to ensure success of decanal, presidential, or administrative level events.

• Supervise Professional Staff (Administrative Assistant Conference Coordinator, who will interview, hire, and train UC front desk receptionists. Ensure professional development of staff.
• Meet with Departments to provide assistance in conference, meeting, or special event coordination.
• Utilize Social Tables software to create renderings for some events. Meet with Special Events department in Development to ensure the highest level of support for executive and/or presidential level events.
• Meeting with External Clientele to provide assistance in conference, meeting, or special event coordination.
• Assign resources to UC team members to assist. Input data into Event Management Software (EMS) to track meetings and events.
• This entails the most appropriate room placement, assigning resources, and communicating with the client concerning their assignments.
• Monitor the database to ensure proper information is kept up to date and accurate.
• Assist with EMS software to include but not limited to facility configuration, user configuration, reporting, inventory tracking, personnel tracking, and the occasional onboarding and training of other UTA departments.
• Create communication to inform campus community, assemble, administer and run the Advance Planning (Cosmic) Calendar process for the University Center and The Commons.
• Performs other duties as assigned.

• Bachelor’s degree in Higher Education, Business Administration, Hospitality Management, or a related field.
• Three (3) years coordinating and/or facilitating conferences and/or special events or the equivalent experience. Strong writing and verbal communication skills.

• Master’s degree in Higher Education, Business Administration, Hospitality Management, or related field.
• Five plus (5+) years of professional experience coordinating and/or facilitating conferences and/or special events in a university or educational setting working in or with a student union facility. Previous experience working with Event Management Software (EMS), and teaching staff how to use it. One (1) year of supervisory experience.

UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.