Manager Faculty Support

Position Title:
Manager Faculty Support

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree and 5 years of related experience

Preferred Qualifications:
Bachelor’s degree in a related field
5+ years of experience training and advising a team of technical and professional staff
Experience collaborating and communicating effectively across all levels
Operational knowledge and experience with a wide variety of technologies and control systems
Demonstrated experience providing customer service and technical support
Creative problem-solving skills with the ability to develop and recommend practical solutions

Job Description:

Iowa State University’s Center for Excellence in Learning and Teaching (CELT) is accepting applicants for a Manager Instructional Design – Faculty Support to collaborate closely with the Course Design and Quality Senior Manager to effectively support and deliver courses offered across modalities including online. This position will manage a team Instructional Designers and/or Instructional Technology Specialists to assist faculty in planning pedagogy, design, technology-enhanced features, and multimedia products for online courses.

The Manager Instructional Design – Faculty Support will provide leadership to a team of individuals focused on working with instructors and their courses in the implementation of best practices, troubleshooting, developing resources, and design and delivery of workshops. This position will work to develop relationships with ISU faculty and service as a liaison between faculty and unit leadership. The Manager Instructional Design will provide guidance on how faculty and collaborators can effectively use technology effectively in teaching and learning environments. This position will identify and research emerging trends to determine if best practices meet the needs of the current environment and future growth.

The successful candidate will have effective time management and organizational skills, the ability to work well with a diverse population, and the ability to communicate effectively. All staff members are expected to interact collegially and maintain the highest standards of integrity and ethical behavior.
Level Guidelines
• Aware of key annual objectives of department or work unit
• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports
• Focus on ISU’s mission and meeting department or work unit goals
• Supervises a small department or work team
• Often is a working supervisor with direct, previous experience performing work of those supervised
• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management
• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS809

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

Original Posting Date:
September 2, 2022

Posting Close Date:
October 19, 2022

Job Requisition Number:
R9590