Manager Counselling Services

About Flinders

Our bold vision, captured in our Strategic Plan: making a Difference: The 2025 Agenda, is to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

To realise this ambition, we recently made a significant organisation change to a six College structure with a professional staff and services alignment.

We recognise the key to our success is exceptional people and we’re seeking an outstanding individual to join the team of our transformed university.

Employment Type:

Continuing

Position Summary

Availability:
Continuing Full-Time
Compensation:
Higher Education Officer Level 9
Salary Range:
$117,516 – $125,750 p.a.
Reporting to:
Director, Student Services
Deputy Vice Chancellor (Students)
Under generally unguided direction, the Manager Counselling Services will be responsible for providing leadership and management to a team of Counsellors and project/support staff who provide a range of services to enhance student wellbeing including intake and assessment, complex case management, counselling, group programs, wellbeing initiatives including training and consultation to staff across the university. The incumbent has a key role in ensuring that efficient models of services, systems and processes are in place that support student wellbeing. The position will provide professional supervision to the team and will support the Director Student Services to assess risk in complex cases and to manage resources to ensure demand for service is met.

Key Position Responsibilities

• Managing the Counselling team to ensure that demand for service is met through duty system, face to face counselling, phone and online counselling as well as various wellbeing programs and initiatives.

• Providing professional supervision to the counselling team and associated staff.

• Leading the establishment and implementation of a counselling team plan to meet the needs of students.

• Evaluation of services to inform planning processes and to assess outcomes of services and programs provided.

• Ensuring that students in crisis and/or at risk are provided with initial assessment, intervention and referred to appropriate services.

• Advising and consulting with the Director of Student Services and other staff on matters relating to student wellbeing including critical incidents and student safety issues, contributing to strategic planning, developing priorities, programs and services.

• Consulting with key stakeholders, both internal and external regarding issues impacting on student wellbeing.

• Some out-of-hours, weekend and travel may be required.

• Any other responsibilities in line with the level of the position as assigned by the Supervisor and/or the University.

Key Position Capabilities

• Relevant tertiary qualifications or an equivalent combination of experience and/or education and/or training.
• Registration as a Psychologist with the Psychological Board of Australia or eligibility for membership of the Australian Association of Social Workers.
• Proven ability to lead, motivate and develop high performing teams including fostering a positive team environment and the ability to support teams through change.
• Proven ability to develop, deliver and evaluate effective services and programs that address wellbeing.
• High-level thinking, planning and analytical skills.
• High-level communication, influencing and negotiation skills, including the ability to produce written information, presentations and to manage stakeholders with competing demands.
• Understanding of the higher education sector and factors that impact on wellbeing.
• Demonstrated ability to commit to the University’s values of Integrity, Courage, Innovation and Excellence.
• Demonstrated experience in providing professional supervision to a team of experienced counsellors, including psychologists and social workers.

Prescribed Conditions for Employment

• Flinders University has introduced a COVID-19 Vaccination Policy  that requires all new staff members to be up to date with their COVID-19 vaccinations, subject to medical exemptions and limited exemptions.
• It is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).

How to Apply

Please review the Key Position Capabilities of the position description and submit a Suitability Statement of no more than 3 pages addressing the criteria. Applications without a Suitability Statement may not be considered. For more information, please see our How To Apply page.

For more information regarding this position, please contact: Jodie Zada

Click here to view the Position Description

Information for Applicants:

A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

We are seeking to increase the diversity to improve equal opportunity outcomes for employees, and therefore we encourage female applicants, people with a disability and/or from Aboriginal or Torres Strait Islanders descent to apply.

Please note, late applications and applications sent via agencies will not be accepted.

Applications Close 11:59pm:

16 Oct 2022