Manager-College of Art and Design Interpreting Team

7247BR

National Technical Institute for the Deaf

NTID Interpreting Team for CAD

Job Summary

The Department of Access Services (DAS) at RIT/NTID seeks candidates to join the largest staff of interpreters working in postsecondary education.  RIT/NTID is a dynamic, language-rich environment of 1,300 deaf students, staff and faculty on a campus of 18,000 students.  DAS boasts a phenomenal Professional Development program that offers over 400 hours of Professional Development annually. 

This position administers the provision of interpreting, as well as special services to students with secondary disabilities in other programs at RIT, using Institute-based priority systems and ensuring compliance with the Americans with Disabilities Act (ADA).

Job Responsibilities

• Manage the provision of interpreting services to academic and non-academic areas within colleges and student organizations at RIT.
• Supervise professional staff interpreters (30), coordinators (2), apprentices, student interpreters and a shared staff assistant, as well as interact with temporary hires, student employees and contract employees.  Provide leadership, guidance, discipline, support and encouragement for all employees.
• Forecast, assess, oversee requests for services, consult/negotiate designated sections and services needed within the areas of responsibilities, in cooperation with NTID support and RIT faculty, as well as with consumers requesting services.  Maintain an on-going presence, communication and partnership with all as required.    
• Utilize Access Services Database System (ASDS) to monitor services, communicate with consumers regarding status of their requests for services, establish schedules and shifts for employees, manage on-call system, assure coverage for employees out of work and generate reports for operations such as cross-checking data with RIT Kronos payroll system.  Verify and sign off timecards in Kronos.
• Together in consultation with other managers make recommendations to DAS Assistant Dean/Director to improve access service procedures, practices and protocols.
• Oversee Coordinators who assist on a daily basis with assigning for services, building and monitoring schedules with appropriate workloads, and troubleshooting issues, concerns or problems with service delivery and/or consumers.  
• Administer and monitor department budget, inclusive of apprentices, temporary hires, student interpreters, staff payroll and time reporting, professional development travel funds, hospitality, instructional and office supplies.
• Assist the DAS Assistant Dean/Director with a total budget of approximately $18 million, which constitutes the provision of approximately 150,000 hours of interpreting.
• Provide consultation, guidance and referral regarding Health & Safety matters, Cumulative Trauma Disorders, Workers’ Compensation system, other benefits available to employees and institute service needs such as Human Resources & Payroll.

Required Qualifications

Certified Interpreter or Certified Deaf Interpreter Certification; (test at DAS Level 3 (Interpreter) or beyond
2 – 3 years’ minimum experience in a supervisory role.
Knowledge of and experience in using current assessment methods for interpreters.
Expert / master skill level interpreting experience.

Demonstrated understanding of:

• Role and function of interpreting
• Registry of Interpreters for the Deaf Code of Ethics
• Various Communication Theories in the Workplace
• ASL and other modes of communication
• Deafness and Deaf Culture

Preferred Qualifications

Master’s degree preferred
Certified Interpreter or Certified Deaf Interpreter Certification; (test at DAS Level 3 (Interpreter) or beyond)

Required Minimum Education Level

BS

Work Location

Henrietta Campus — 100%

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume, List of References

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you’ll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

Department of Access Services (DAS) provides interpreting, notetaking, and real-time captioning services to the RIT community. Our goal is to provide the highest possible quality of access to communication.

Access services enable more than 650 deaf and hard-of-hearing RIT students to register and fully participate in roughly 23,000 credit hours annually in more than 200 highly competitive academic programs. Deaf, hard-of-hearing, and hearing students alike use access services to communicate with each other in a variety of extra-curricular activities associated with student clubs and organizations, entertainment and sports events, and RIT programs and services.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected] . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Commitment To Safety

COVID 19: Please familiarize yourself with the requirements of the RIT Safety Plan . Information on the responsibility for each employee can be found on the RIT Ready website. As per the RIT Employee COVID-19 Vaccination Policy , all university employees must be fully vaccinated for COVID-19. Vaccination exemptions may be granted: (1) to employees who are unable to be vaccinated due to a medical condition or disability; (2) on the basis of an employee’s sincerely held religious belief, practice, or observance, or (3) to employees who are fully remote and sign an Employee Attestation stating that they will not be on campus for any reason, nor will they participate in any in-person university-sponsored activities.