Manager/Assistant Manager/Senior Executive/Executive, SCALE (Academic Programmes Office)

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals.  All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Programmes in APO, the incumbent shall drive/assist in a wide range of administration duties that need to be executed in an effective and efficient manner to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis; renewal is subject to satisfactory job performance. 

Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies. 

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
•    Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
•    Coordinate the Admissions Committee (AC) or Programme Management Committee (PMC) meetings and ensure proper record of meeting minutes.
•    Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
•    Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
•    Assist in student financial advisory and programme quality assurance activities.
•    Manage industry contacts and handle the running of capstone projects/industrial practice.
•    Compile data and statistics for reporting to senior management and internal stakeholders.
•    Participate in outreach and networking events, and support communication/marketing initiatives.
•    Review and streamline processes and systems for optimal efficiency and stakeholder experience.

Requirements

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    IT savvy and proficient in MS Office applications

Experience & Attributes
•    Some relevant work experience in the education/training industry is preferred; fresh graduates may be considered 
•    Highly numerate, analytical and meticulous with strong administration skills
•    Good verbal and written communication skills
•    Results-driven, self-motivated and highly disciplined
•    Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
•    Strong people-management skills to inspire, galvanise and engage staff members at all levels and with external stakeholders, functioning effectively in a complex, uncertain and ambiguous environment
•    Resilient, resourceful with good problem-solving and critical thinking skills, and thrives in a fast-paced, results-oriented work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal.

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Academic Programmes Office

Employee Referral Eligible:

Job requisition ID : 17445