Legal Business Management Analyst in Toronto, Ontario

Work Location:

Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

The Legal Operations, Risk and Delivery team is dynamic, passionate, and committed to providing the best support for colleague experience, business operations, operational support, business continuity, governance and control, and processes and standards to enable our Legal team to achieve their mandate.

The Legal Operations, Risk and Delivery team is responsible for leading and building organizational capability in managing risk on a more integrated and comprehensive basis to support a dedicated team focused on supporting service delivery to our Legal team, promoting a strong risk and business management culture within TD.

Key Accountabilities:

• Support the creation of detailed business case analyses by breaking down problems, identifying inefficiencies, engineering solutions, and implementing strategies

• Perform data analyses as requested; develop and present ad hoc reports in support of various business process initiatives both internally and externally.

• Collaborate with a diverse professional team, such as project managers, system owners, and end users to further refine business operations requirements and goals.

• Research and review processes that support business functions.

• Support Business Continuity activities

• Create and/or support the creation of new procedures to enhance business processes, operations, and data flow.

• Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them.

• Support and lead relationships with the company’s technology and control partners

• Support the design, develop, and distribute procedures and training for new process launches in both technical and user-oriented language.

• Manage and coordinate research

• Conduct requirements sessions (if necessary).

• Flowchart business processes to define operational activities, procedures, and models.

• Identify omissions and errors in business requirements, processes by conducting feasibility background

• Prepare reports for use by Legal staff personnel in support of operation activities.

Education:

• Bachelor’s Degree, certification, or diploma in appropriate field of study (engineering, computer science, finance, or business administration) or equivalent work experience

• 1-2 years’ direct work experience

• Demonstrated experience analyzing business, technical, and process requirements

• Understanding of common tools such as Power BI, VBA, M365

• Advanced MS Excel skills

• Proven experience with Power BI, VBA considered an asset

• Expertise in designing, developing, and implementing re-engineered business processes

• Strong written and oral communication skills

• Strong time management, qualification and negotiation skills

• Strong analytical, problem solving and organizational skills, able to manage multiple deadlines and competing priorities/tasks, and ability to react quickly to shifting priorities

• Thrives in a change driven environment with a history of delivering superior results

• Bilingual is preferred.

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.