Learning and Development Course Administrator (French Speaker)

About the ICRC

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Your role

The Learning and Development Course Administrator ensures that the administration and logistics for all learning activities run smoothly.

They provide all aspects of administrative, logistical and organizational support. They also support the trainers in the online facilitation and ensure the digital learning management for each course.

Accountabilities & Functional responsibilities

• Participates in establishing the yearly course planner, in coordination with course facilitators;
• Provides efficient and timely technical and administrative support to course participants and deliverers;
• Manages the administrative support to ensure that courses run smoothly;
• Ensures the smooth running of events with the focus on the participant experience;
• Using the Learning Management System, registers participants, animates the forum and sends assessment questionnaires to session participants;
• Work with the trainer to co-facilitate the digital learning support offer to participants for each programme;
• After the end of the course, processes invoice and conducts data validation and breakdown; records course completion for each participant and develops statistical information;
• When applicable, contacts external providers (consultants, etc.) and provides timely administrative and logistic support to participants;
• Maintains a coherent archiving system in collaboration with the Information Management Unit. Stores, maintains, retrieves, and supplies information using both computerized and manual-based systems for all courses.

What we will look for in your profile

• University or professional certification or equivalent work experience
• Minimum of 5 years professional experience in an administrative or assistant role;
• Fluent command of French (B1 Level) is a requirement, other languages are an asset;
• Good knowledge of information systems, event organisation, finance and administration;
• Knowledge of digital learning tools is an asset.

What we offer

• Diverse and humanitarian-minded workforce;
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide;
• Training opportunities ;
• Flexible work schedule.