Labor and Employee Relations Manager

Human Resources

Full Time

70144BR

Job Summary

Under the direction of the Director of Labor and Employee Relations, the Labor and Employee Relations (LER) Manager works as a part of a team with a focus on supporting the mission of UCSF Health.  The incumbent serves as a senior resource and manager to other labor and employee relations staff.  The LER Manager provides overall guidance to managers, supervisors, and directors regarding all aspects of the Employee and Labor Relations spectrum; from formal training to grievance handling to specific guidance regarding corrective action for an employee. Recommends, assists in writing, and provides guidance in interpreting and enforcing human resources policies, procedures, and collective bargaining agreements.  Reviews and counsels managers and supervisors regarding work-related issues and progressive corrective action in compliance with existing policies and procedures, collective bargaining agreements, and the law.  Position reports to the Director of LER.

Department Description

The mission of the UCSF Health Human Resources team is to attract, develop and retain outstanding and diverse people.  Our vision is to be a strategic and trusted partner empowering the UCSF Health community to leverage their talents.  UCSF Health Human Resources is comprised of a team of talented professionals who support the UCSF Health mission through talent acquisition, workforce planning, compensation administration, benefits and leave administration, labor and employee relations, workers compensation and disability management, learning and recognition, onboarding and human resource transaction administration.

Required Qualifications

• Bachelor’s degree in related area and / or equivalent experience / training
• Ten (10) years of progressively responsible professional experience; or an equivalent combination of education and experience.
• A minimum of five (5) years of experience as an expert in labor and employee relations or a related field.
• A minimum of five (5) years of experience in managing a team, or a combination of equivalent experience and training.
• Possesses advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
• Advanced knowledge of employee relations practices and programs, labor/employment law, and the principles and techniques of labor negotiations.
• Excellent interpersonal communication skills to develop and maintain professional relationships with medical center department managers as well as other managers in the field.
• Technically proficient in interpreting collective bargaining agreements and personnel policies as well as having a good working knowledge of other areas of the law such as the Family and Medical Leave Act, the Americans with Disabilities Act, and the Fair Labor Standards Act.
• Substantive knowledge of as well as demonstrated resourcefulness in researching institutional policies, collective bargaining agreements, and procedures is critical.
• Working knowledge of how UCSF functions and the ability to understand procedures as they relate to processing a complaint.
• Highly developed skills associated with conflict resolution.
• Effective written and oral communication skills. Provides written analyses and oral presentations to management.
• Well-developed organizational, analytical, and problem-solving skills.
• Able to exercise excellent judgment in responding to employee relations-related requests.
• Demonstrates skills and abilities in leading management in the areas of conflict and change management.
• Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively.
• Strong leadership and managerial skills.
• A high degree of emotional intelligence.
• A high degree of institutional knowledge and political savvy.

Preferred Qualifications

• Requires knowledge of other areas with human resources functions including compensation, employee relations, and employee benefits.
• Masters’ or Advanced degree in business, human resources management or law
• Healthcare labor and employee relations experience.
• Public sector, higher education labor and employee relations experience.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

000493 LABOR REL MGR 1

Job Category

Human Resources

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Location

Hybrid, Remote / Telecommute

Additional Shift Details

Monday – Friday