Lab Engineer

Tata Consultancy Services

Job title:

Lab Engineer


Tata Consultancy Services

Job description

About TCS :

Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.

About Job:

Job Title: Lab Engineer

Location : Boston (Onsite)

Job Type: Full Time

Technical/Functional Skills:

  • Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues.
  • Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer’s workload.
  • Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers.
  • Knowledge and understanding of Active Directory required.
  • AGILE ways of working necessary.
  • Background with computer security
  • Previous experience with validated systems (GxP) a plus.
  • Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
  • Support for scientists in incident management, user support and coaching, access management
  • Testing and validation of computer software (complete tests in different environments, writing technical documentation)
  • Familiar with ticketing systems such as Service-Now a plus.
  • Microsoft Excel skills a plus

Generic Managerial Skills:

  • Must have outstanding communication skills.
  • Candidate must be a team player
  • Self-starter, attention to detail and willingness to learn new things a must.
  • Must be willing to follow documented processes and procedures.
  • Excellent organizational skills is a must.
  • Experience in Leading team is a plus.

Expected salary


Boston, MA

Job date

Sun, 02 Jul 2023 22:18:19 GMT

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