Knowledge Manager, HIV & TB

Population Services International


Knowledge Manager, HIV & TB
Eligible to work in the US or Europe according to PSI’s Work from Almost Anywhere Policy
26-50% international travel

Work From Almost Anywhere Status = Eligible
Reports to Director of HIV and TB Programs

Who we are
PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.

Join us!
PSI’s HIV and TB team is a recognized global leader in shaping markets for new products and solving difficult behavioral challenges related to the HIV and TB responses. A pioneer in HIV testing, voluntary medical male circumcision and reaching men, PSI’s work in HIV and TB centers the people we serve, elevating the voices of people living with or at risk for infection in the design and delivery of interventions. Increasingly, we also center health workers and the health system, ensuring that solutions we develop work both for the people we serve and the people who deliver them. We’re a playful, hard-working team that values creativity, inclusivity and practicality.

PSI seeks a Knowledge Manager to scout, surface and capture innovations in HIV, TB and viral hepatitis programs implemented across our network of organizations. The Knowledge Manager will supply a steady stream of strategic content to the HIV and TB Director for external amplification, cross-network learning, thought leadership and fundraising. They will identify optimal products to disseminate strategic content and innovations (e.g., toolkits, case studies, webinars) and produce or oversee their development.

Salary Range:
$86,000 (MINIMUM) – $108,000 (MID-POINT) – $130,000 (MAXIMUM)
For US-based candidates, the annual base salary range is reflected above.* We value transparency and have provided the full salary range for this role. Actual base salary compensation will be determined by factors such as a candidate’s qualifications, experience, internal equity, external market analysis, and other business factors permitted by law. Hiring above the mid-point of the range would not be typical in order to allow for potential future salary growth. PSI offers a comprehensive benefits package which includes health care, retirement plan, generous leave, as well as other great benefits. For more information, please ask your recruiter or visit to learn more!

*For all applicants applying outside of the US; please note that those hired outside of the US will be employed through the local PSI office. Pay and benefits will be commensurate with the role and practices of the local office, including payment in local currency.


Your contributions
-Engage with the HIV and TB team, global project and field-based teams to identify innovative activities, insights or approaches. Determine optimal formats for communicating about projects across the PSI network and the broader community of practice to foster south-to-south learning and thought leadership. Facilitate pathways for PSI and PSI Network Members to contribute to external knowledge hubs. 30% of Time
-Assist in proposal and grant-writing, with a focus on drafting technical components and capturing decisions from strategy sessions. 25% of Time
-Develop knowledge products, including tools, case studies, and blog posts, and support the development of peer-reviewed publications and content for conferences. 25% of Time
-Partner with and advise teams respsonsible for the development and implementation of learning agendas and products for key strategic projects. Help identify, develop, and launch products that emerge as a result of project implementation. 10% of Time
-Monitor and track technical advances and best practices in by staying abreast of current research, policy and donor trends. 10% of Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?
-Bachelor’s Degree (or international equivalent) in a relevant field.
-Master’s degree (or international equivalent) in a related field preferred.
-At least 7 years or related experience. Equivalent combination of related education and experience may be substituted.
-At least 5 years of experience in HIV or TB, or of consistent exposure to relevant technical area (as part of the overall 7 years of experience) preferred.
-Excellent collaboration, customer service, relationship building/management and consensus building skills. Able to work across teams effectively and build strong partnerships with colleagues and stakeholders at all levels of the organization.
-Working knowledge and awareness of HIV and/or TB and/or viral hepatitis. Able to understand technical information and identify innovations and new approaches.
-Excellent communication, listening, and facilitation skills. Able to run effective and efficient interviews and meetings with technical experts and leaders to capture the information needed to produce knowledge products.
-Excellent writing and editing skills for a variety of different mediums including case studies, capacity statements, grant proposals, presentations and publications. Able to distill large amounts of information and translate complex topics for a variety of audiences.
-Excellent research and investigative skills. Able to find, evaluate, and present useful information related to a specific topic.
-Able to think creatively and approach tasks or problems in a new or different way.
-Excellent organizational and project management skills with keen attention to detail and timeliness. Able to balance multiple projects and manage competing deadlines in a fast-paced environment.
-Proficiency in Spanish required. Proficiency in French and/or Portuguese preferred.

The candidate we hire will embody PSI’s corporate values:
**Measurement:**You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
**Honesty:**You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
**Collaboration:**You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
**Trust:**You accept limits to your sphere of control and give colleagues the benefit of the doubt.
**Commitment:**You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [email protected] or call (202)785-0072.

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