Job Title : APeX/Epic Principal Trainer- (Beaker)

Clinical Systems Training

Full Time

70035BR

Job Summary

This position requires working onsite in San Francisco, per business needs. 

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

Clinical Systems Training is responsible for all aspects of the Electronic Health Record (EPIC:  APeX- Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates, and community partners.  The APeX/Epic – Trainer will work in collaboration with the APeX-Epic application teams and clinical/business operations to develop a curriculum to provide training support to a variety of end users including front-end users, and revenue cycle, physicians, nurses, and other users. This position will focus on training and supporting Beaker (anatomical and clinical lab applications). Trainers will work in multiple locations including all UCSF Medical Center locations, Benioff Children’s Hospitals-Oakland and San Francisco, UCSF campus, Marin Health and community affiliate partners spread throughout the bay area. 

The APeX Trainer utilizes Epic skillset to support one or more of the following APeX applications:

• Beaker-anatomical and clinical lab.
• Training Environment Build (TED)
• Other applications depending on business needs, (list below)

The Apex Trainer may also achieve UCSF credentialing in one or more of the following training areas in order to support ongoing new hire training and other training initiatives:

Epic Clinical Applications Epic Revenue Cycle Applications
Ambulatory, Ambulatory Willow, Anesthesia, Optime, Orders, ClinDoc, Stork, Willow, Beacon, Kaleidoscope, Radiant, HOD, Home Health Prelude, ADT/Cadence, HB/PB, HIM, Optime Scheduling

• Other Epic applications as needed

Department Description

Clinical Systems is responsible for all aspects of the Electronic Health Record (APeX) and other clinical and infrastructure applications for UCSF Health hospitals, practices, affiliates and community partners.

Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First: Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.”

Our Team Core Values include:

• Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
• Impact: Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
• Innovation: Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
• Collaboration: Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.

Required Qualifications

• Bachelor’s degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
• Three years of related work experience
• Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
• Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
• Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
• Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.

Preferred Qualifications

• Clinical License of RN, MA another Tech licenses/certification
• Epic credentialing or achievement of Epic credentialing in Epic applications upon hire is strongly preferred. Certification is required within 6 months of hire.

License/Certification

• Epic credentialing or achievement of Epic credentialing in Epic applications upon hire is strongly preferred. Certification is required within 6 months of hire.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

008794 CLIN APPLICATIONS PROFL 3

Job Category

Clinical Systems / IT Professionals, Professional and Managerial

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Location

Embarcadero Street (SF), Hybrid

Additional Shift Details

Monday – Friday