IT Technician II – User Services Technician – 517532

Pay Grade/Pay Range:  55 Hourly (non-exempt) – Minimum – $ 12.88 Midpoint – $ 18.81

Department/Organization: 200721 – Enterprise Technology

Normal Work Schedule: Monday – Friday 8:00am – 4:45pm

Job Summary: Under general supervision, the IT Technician II performs a variety of non-routine, entry-level IT support functions following established procedures. Knows fundamental IT concepts, practices and procedures. Resolves routine questions and problems, and refers more complex issues to higher levels.

Required Minimum Qualifications: High school diploma and two (2) years of IT experience; OR Associate’s degree or higher. Knowledge of basic programming, networking, or system skills. May require entry level training or certification. Student or Graduate Assistant, Intern, or student oriented experience will be considered. To be considered student experience, it must be detailed in the employment section on the application.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. “EEO is the Law” Poster