IT Systems Engineer

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being “All In” for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent and its partners are seeking an IT Systems Engineer to join our team.  

This is an on-site role in Huntsville, Alabama which was recently ranked #1 Best Place to Live by U.S. News & World Report as well as the 3rd most affordable place to live and #16 fastest-growing place to live. A relocation assistance package will be provided to the selected candidate.

Position Description:

Ardent and its partners are seeking an IT Systems Engineer (ITSE) to join our dynamic team supporting the Department of Justice. As the ITSE, you will play a pivotal role in provisioning, safeguarding, and maintaining system infrastructure. Working within an Agile environment, the person in this role will be responsible for maintaining IT infrastructure, troubleshooting system architecture, addressing defects and bugs, and implementing technical solutions. In addition, providing system security support by addressing system configuration and security vulnerabilities will be vital.

On ad-hoc situations, you will have the opportunity to develop data driven solutions by leveraging front-end and back-end languages such as HTML, JavaScript, Java, and Python in support of operations and national security events. Your expertise will be critical in providing guidance for IT systems frameworks, ensuring best practice architecture design, IT solutions, and coordinating with subject matter experts to deliver outstanding IT solutions.

Responsibilities and Duties:

• Collaborate with system architectures and other IT specialists in developing and implementing IT solutions related to security controls, configuration of server settings, and network settings
• Provide expert guidance in system infrastructure design and implementation
• Provide server administration by upgrading OS software, software components to new versions, and utility software such as anti-virus applications using the FBI’s change management process
• Coordinate with FBI organizations to resolve major system issues, to include production outages or the degradation of critical system capabilities that affect core usage
• Ensure the implementation and maintenance of security controls in accordance with the Security Technical Implementation Guides (STIGs) and FBI policies
• Develop and maintain technical documentation for enterprise systems to include System Design Documents, System Concept of Operations, and System Operations & Maintenance Manuals, and Interface Control Documents
• Provide expertise in operating and managing Microsoft Azure or AWS cloud environments
• Security vulnerabilities are addressed as they are identified
• System configurations are updated to reflect new security requirements and policies
• Systems comply with FBI and Federal guidelines for security classification markings
• Provide further system security support by ensuring security features and controls are implemented, authentication and identity management, password management, privileged user access and management, and encryption usage
• Interface with the Information System Security Officer (ISSO) and other FBI business units in addressing system risks and vulnerabilities
• Collaborate with the ISSO in providing documentation and test results in achieving Authority to Test (ATT) and Authority to Operate (ATO) approvals for new information system infrastructure

Requirements: 

• Top Secret / SCI Security Clearance
• 2+ years of experience operating and maintaining complex system architectures, applications, and frameworks
• Proven track record working with Windows IT systems and applications
• Proficient in implementing solutions regarding system security vulnerabilities
• AWS or Azure administrative cloud management regarding cloud security, cloud architecture and design, troubleshooting, and cloud deployment
• Troubleshooting system architecture defects and implementing solutions in a fast pace environment
• Programming and scripting experience with JavaScript, HTML, Python, etc
• Strong understanding of the DOJ Enterprise Architecture or DoD Architecture Framework (DoDAF) equivalent, with experience developing associated architecture artifacts
• Experience deploying architecture, defining requirements, conducting business process analysis, or similar disciplines
• Experience with data query using PostgreSQL

Preferred Qualifications:

• Bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related discipline
• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• CompTIA Cloud+
• Certified Information Systems Security Professional (CISSP)
• CISCO Certified Networking Associate (CCNA)

Due to the nature of the work we support, all candidates in consideration for this role must be U.S. Citizens willing to undergo the government issued background investigation process.

Ardent is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.