IT Systems Analyst

Stanford’s University Information Technology (UIT) organization services diverse clientele from various university business units and schools. We are a hub of business analysts, developers, testers and architects who design and build applications to support core functions of the University.

We are looking for a passionate IT Systems Analyst to join our Middleware and Integration Services (MaIS) group in Enterprise Technology (ET) within University IT. MaIS is responsible for services and technologies that are used by the campus community and by University business systems to manage enterprise data about people, organizations, courses, workgroups, and authority. The group manages a set of central Registries and additionally supports a suite of Java developed applications and background processes which facilitate enterprise integration.

This position is for a team focused on development and maintenance of these systems. The incumbent works closely with the other Software developers, Business analysts, QA and the deployment and operations teams. A successful candidate will have demonstrated a track record of specifying requirements and/or design solutions for business information systems and incorporate new technical systems to improve work-flow, production, efficiency and effectiveness. May serve as project lead.

Core Duties:

• Translate business processes into system requirements and/or development of systems solutions.
• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.
• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.
• Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.
• Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.
• Develop instructional materials, training and job aids.
• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.
• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.
• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
• Coordinate the implementation of new or modified business systems.

Education & Experience:

Bachelor’s degree in Computer Science or Engineering, and five years relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Knowledge of computer system capabilities, business processes, and workflow.
• Experience with enterprise applications and understanding of database driven applications.
• Passion for working with end users to understand their needs and improve their end-user experience
• Strong understanding of the software development life cycle.
• Oracle PL/SQL development and SQL programming experience preferred
• Experience working with Oracle Application Express (APEX) desired
• Knowledge of principles and techniques used in conducting management studies and in systems analysis.
• Current knowledge of rapidly changing computer technology.
• Skill in conducting interviews and facilitating group meetings.
• Skill in developing and conducting training programs.
• Strong User Interface design skills and experience crafting effective system solutions
• Ability to design and document complex business systems.
• Able to work on multiple initiatives at a time with an ability to manage and prioritize work
• A solid grasp of technical problems, capabilities, and solutions especially around database applications
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation and conflict resolution skills.
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently sit, grasp lightly/fine manipulation.
• Occasionally stand/walk, use a telephone.
• Rarely writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

WORKING CONDITIONS:

• May work extended hours, evening and weekends.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

Relocation or sponsorship will not be provided for this position.