IT Systems Administrator-Academic Technology

Apply now Job no:8775
Work type:Full Time
Location:Providence, Rhode Island
Categories:Information Technology, Staff/Administration, Calendar Year (12-Month)

Summary

Designs, implements and supports effective operation of IT systems and responds to client requests and concerns as assigned

Diversity & Inclusion 

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. 

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Monitors and maintains assigned server(s) and applications and fine tunes system parameters and configuration to optimize performance and ensure security of systems
• Designs and implements system solutions based upon technological or client requirements
• Documents systems per department guidelines
• Manages and acts as a resource for system related projects
• Provides client assistance per assignments from the help desk system, tracking and closing requests per department guidelines
• Develops procedures for routine system administration
• Researches industry best practices to continue to deliver quality products and services to customers
• Performs other duties as assigned

Required Qualifications

• Minimum of a bachelor’s degree
• Moderate amount of experience working in IT systems administration or in other related work

Preferred Qualifications

• Bachelor’s degree or greater in information technology
• Experience supporting learning management systems, preferably Blackboard
• Experience supporting student information systems
• Experience with Kaltura, Blackboard Ally, SCORM
• Experience developing and maintaining SQL database queries

Please note: Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Advertised:28 Oct 2022 Eastern Daylight Time
Applications close:Open until filled