JOB REQUIREMENTS: Representative Responsibilities: Participate in the
requirements gathering process with Business Analysts and functional
users Provide accurate estimates for project requirements and
enhancement requests Develop new software applications and systems in
accordance with requirements Develop system queries and reports for
analytical or administrative purposes Modify existing software
applications and systems for the purposes of defect resolution, system
upgrade, or enhancement Installation, configuration, and administration
of enterprise software solutions Communicate technical requirements to
non-technical staff and facilitate conflict resolution Create and update
documentation for applications and systems Create and execute testing
and deployment plans Ensure timely resolution of second-level help desk
cases Adhere to corporate, departmental, and team policies and
procedures Participate in IT response to emergency incidents Participate
as a member of the IT Development Team Participate on project teams as a
Developer or technical resource Communicate service-impacting issues to
the IT Help Desk Draft and distribute IT Update notifications
Application user account administration Contributes to IT Strategic Plan
Recommend employee Goals & Objectives Recommend employee education
Recommends purchases Participate in initiatives to improve IT products
and services Security auditing Other tasks as assigned ***** OTHER
EXPERIENCE AND QUALIFICATIONS: Minimum Requirements: Bachelor’s Degree
or 8 years of comparable business experience in increasingly responsible
positions in the related discipline All levels of previous related
experience will be considered Knowledge of software development
principles and methodologies Knowledge of corporate applications,
computer hardware, operating systems, applications, and desktop
environments Excellent customer service, conflict resolution, and
follow-up skills Ability to solve difficult problems and interdependency
issues between complex business systems Ability to work independently
and as part of a team Extensive troubleshooting and problem-solving
skills Flexibility with time constraints ***** APPLICATION
INSTRUCTIONS: Apply Online:
https://etcconnect.clearcompany.com/careers/jobs/9370e541-ad45-34a7-a9ce-16787903048c/apply?source=2990041-CS-52595
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