IT Customer Support Specialist (f/m/d) for the IT Workplace Fieldsupport

Job title:

IT Customer Support Specialist (f/m/d) for the IT Workplace Fieldsupport

Company

AVL

Job description

AVL List GmbH offers a job in Austria (AT) asIT Customer Support Specialist (f/m/d) for the IT Workplace FieldsupportYour core responsibility is to provide comprehensive support to users of computer systems. This may include support for hardware components such as desktop computers, printers, scanners, and mobile devices, as well as resolving software issues. Strong customer focus and communication skills are hallmarks of IT Customer Support Specialists (f/m/d).YOUR RESPONSIBILITIES:

• Ensuring 2nd level user support (on site)
• Support of standard applications of client operating systems
• In charge of various applications and their administration
• Installing of hardware and software components
• Performing of client rollouts / client refreshes
• Processing of IT requests and/or customer requests
• Documentation in the ticket system and/or asset management systems

YOUR PROFILE:

• Completed apprenticeship in IT or IT graduate of a secondary technical college
• At least one year experience in this field desired
• Experience in helpdesk work or working with a ticketing system
• Pronounced troubleshooting and problem-solving skills
• Self-directed, well-structured approach to work and very good teamwork skills
• Customer-oriented, friendly personality with good communication skills
• Very good spoken and written command of German, good spoken and written command of English
• Driver’s license (Austrian category B) required

WE OFFER:

• Various working time models, flextime and the possibility of working from home
• Food trucks, snack bar and canteen with freshly cooked daily menus
• Training and development programs for your individual career growth
• Health talks, seminars and e.g. check-ups as part of our broad health program
• Family-friendly working hours and childcare

Annual Remuneration: Due to the Austrian Equal Treatment Act we are obligated to state the annual gross remuneration (full-time) for this position as a basis for negotiation: €44,900.00. The Employee will be classified according to the Collective Agreement for Employees of Industry (Collective Bargaining Agreement of the Automotive Industry). We will, in any case, offer market-conforming payment taking qualifications and professional experience into account.Interested?
If so, please use our online application tool to send your application to AVL!At AVL, we foster and celebrate diversity: We recognize that diverse ways of thinking are required to achieve our vision of a greener, safer, and better world of mobility. Different backgrounds, attitudes, interests, and experiences make us successful. As Equal Opportunity Employer we consider all qualified applicants without regard to ethnicity, religion, gender, sexual orientation or disability status.About AVLAVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.Find out more:You are interested in a job at AVL but you are not sure how to apply or want to know what happens after you send your application?AVL is not just about cars. It’s about changing the future. Together.Location:Graz, ATCompany: AVL List GmbHJob Function: IT & SoftwareContract Type: PermanentPosting Date: Jun 6, 2024Job ID: 37111About AVLAVL is one of the world’s leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.Find out more:

Expected salary

Location

Graz, Steiermark

Job date

Sat, 08 Jun 2024 04:03:18 GMT

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