IT Business Analyst in Ottawa, Ontario

Description

Job Title: IT Business Analyst

Location: This position is fully remote and can only be performed from your home office within [Ontario or Saskatchewan] province(s).

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Innovation & Customer Engagement Group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides, particularly within Canada. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment of the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• And many, many more (Ask your recruiter for more details!)

Key Responsibilities

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools

• Work with stakeholders of IT systems to define the system requirements and design approach

• Develop an understanding of the client processes and procedures and assist with making improvements relative to technology 

• Work with a team of senior technologists to deliver solutions for clients

• Support users through training, as well as provide one-on-one technical assistance

Basic Qualifications (Minimum Requirements)

• Bachelor’s degree in a related field (Computer Science, Information Technology, Business or similar)

• 1+ year of experience as a business analyst

• 1+ years of experience using MS Office products, such as Excel, Visio, and PowerPoint

• 1+ year of experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation

Preferred Skills/Experience

• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus

• Demonstrated consulting experience

• Strong customer service focus, project planning, and organizational skills

• Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines

• Ability to work collaboratively and cohesively in a team environment

• Experience with issue tracking and project management tools such as JIRA, Sharepoint or Smartsheet

• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Canada Remote Office (CD99)