IT Business Analyst-Entry

Title:

482BA-YN – IT Business Analyst – Entry

Business Title:

IT Business Analyst-Entry

Additional Titles:

Location:

WSU SPOKANE CAMPUS

Employee Type:

Classified

Job Family:

Civil Service – OT Eligible

Position Details:

Summary of Duties:

The Education Technology Analyst with the Elson S. Floyd College of Medicine performs information technology consulting, application administration, and technical support solutions for a large workgroup across WSU all locations. You will consult, design, program, install, maintain, troubleshoot, and/or provide technical support for applications, hardware and software products, support products, or telecommunications infrastructure, software or hardware.
Responsibilities include advancing Elson S. Floyd College of Medicine information technology strategies to meet the needs of students, faculty, staff, and administration. Administers IT solutions to meet the mission and objectives required to deliver a personalized medical education experience. Develops and delivers technical documentation and effective training techniques which include the assessment and implementation of technology solutions to meet a wide range of user’s technical abilities and environments. Supports academic sessions and college events. Provides technical support for a variety of end-user requests.

Essential Job Functions:

• 45% Academic and Event Support
• 25% Procurement and Operational Support
• 20% Technical Support
• 5% Professional Development
• 5% Other

Required Qualifications:

• Bachelor’s degree in computer science, management information systems, or related field; OR equivalent education and experience.
• Customer service experience.
• Ability to occasionally work a flexible schedule, including evenings and weekends.
• Ability to clearly communicate current workload, projects, and availability for resource management.

Preferred Qualifications:

• One (1) year professional work experience within the field of information technology.
• Experience supporting applications such as Slack, Zoom, Panopto, Workday, and learning management systems.
• Demonstrated experience with system development life cycle and project management principles.
• Skills performing system analysis and design in an information technology environment.
• Experience with business intelligence and analysis.
• Demonstrated outstanding communication and interpersonal skills.
• Experience supporting the creation of multimedia instructional content.
• Experience testing, implementing, administering, and providing technical support for educational applications.
• Demonstrated ability to multi-task with great attention to detail.
• Demonstrated ability to work in a team environment.
• Experience with videoconferencing production equipment.
• Experience providing technical support for multimedia classrooms.

Additional Information:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21.14.3, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/.

Please contact HRS at hrs@wsu.edu or 509-335-4521 if you have questions.
Area/College: Elson S. Floyd College of Medicine
Department Name: Office of Information Technology
City, State, Zip: Spokane, WA 99202
Department Link: https://medicine.wsu.edu/
Monthly Salary: Range 03IT, $5,499 – $7,218–Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
FTE: 100%
Permanent/Temporary/Project: Permanent
Screening Begin Date: September 19, 2022; open until filled.
Background Check: This position has been designated by the department to require a background check.

Application Instructions: Applicants must provide 1) resume and 2) cover letter discussing their experience and highlighting how they meet the minimum qualifications. Additionally applicants are required to include contact information for professional references within the application. 
Required Documents: 

1. Resume

2. Cover letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu .