Organization Mission

The International Organization for Migration (IOM) has been active in the Democratic Republic of the Congo (DRC) since 1994. Its overall mission is to promote safe, orderly, and humane migration while protecting migrants, refugees, returnees, and internally displaced persons (IDPs).

Context

The International Organization for Migration (IOM), established in 1951, is the leading intergovernmental organization in the field of migration and a related organization of the United Nations. IOM works closely with governments, UN agencies, civil society, and communities to promote humane and orderly migration, provide humanitarian assistance, support recovery and development efforts, and improve the well-being of migrants, displaced populations, and host communities.

This United Nations Volunteers (UNV) assignment is part of IOM Democratic Republic of the Congo”s Programme Support Unit (PSU), which provides strategic oversight, reporting, information management, resource mobilization, monitoring and evaluation, and donor coordination support across the Mission”s portfolio. IOM DRC implements one of the Organization”s largest operations globally, supporting crisis-affected populations through health, humanitarian, recovery, stabilization, displacement tracking, migration management, and resilience building programmes.

The Reporting and Information Management Officer will support the Mission”s efforts to strengthen data management, reporting, analysis, and knowledge management systems. Through the collection, analysis, visualization, and dissemination of programme and operational information, the assignment will contribute to evidence-based decision-making, accountability to affected populations and donors, and improved programme performance.

The assignment directly supports SDG 3 (Good Health and Well-being) by strengthening information systems and reporting mechanisms that inform health, humanitarian, and emergency response interventions, including disease outbreak preparedness and response, migration health activities, and support to vulnerable and displaced populations. The assignment will also contribute to improving coordination, operational effectiveness, and the availability of reliable data to guide programme implementation and strategic planning.

For more information about IOM in the DRC, please visit: https://drcongo.iom.int/fr

Key Responsibilities

Under the direct supervision of the Head of the PSU, the UN Volunteer will undertake the following tasks:

• Support the development, maintenance, and improvement of reporting and information management systems, tools, databases, and processes to strengthen evidence-based decision-making, accountability, and organizational learning across the Mission.
• Coordinate and support the timely preparation, review, quality assurance, and submission of donor, institutional, strategic, and ad hoc reports, ensuring compliance with the International Organization for Migration (IOM ) and donor reporting requirements.
• Collect, consolidate, validate, analyze, and synthesize programme, operational, financial, and contextual data from multiple units to support reporting, strategic planning, resource mobilization, and management decision-making.
• Develop and maintain dashboards, factsheets, briefing materials, presentations, situation updates, and other information products that communicate programme results, operational achievements, trends, gaps, and emerging needs.
• Support the establishment and implementation of data quality assurance procedures, standards, and protocols to improve the accuracy, consistency, completeness, accessibility, and reliability of information across the Mission.
• Support the effective use of IOM corporate systems and platforms, including PRIMA (Programme and Resource Information Management Application) and other institutional reporting tools, ensuring information is accurately recorded, maintained, and utilized.
• Assist in the development and maintenance of knowledge management systems and repositories, ensuring key reports, assessments, evaluations, lessons learned, and best practices are properly documented and accessible.
• Collaborate closely with programme, resource mobilization, communications, monitoring and evaluation, and operational teams to ensure programme data and results are effectively translated into reports, visibility materials, funding proposals, and strategic communications products.
• Support information management and reporting requirements during humanitarian emergencies, disease outbreaks, and other crisis response operations, including the production of situation reports, dashboards, analytical products, and operational updates.
• Perform any other related duties as assigned.

Required Skills and Experience

• Experience in reporting, information management, data analysis, monitoring and evaluation, or programme support;
• Experience in drafting, reviewing, and coordinating donor, institutional, and operational reports;
• Experience in collecting, validating, analyzing, and presenting quantitative and qualitative data to support decision-making and reporting;
• Experience in developing and maintaining dashboards, databases, information management systems, and other information products;
• Experience using data analysis and visualization tools, including advanced Microsoft Excel, Power BI, or similar platforms;
• Excellent analytical, writing, editing, and information synthesis skills;
• Excellent oral and written communication skills, including report writing and presentation development;
• Strong organizational skills, attention to detail, and commitment to data quality and accuracy;
• Solid computer literacy, including Microsoft Office applications, database management, and online collaboration tools;
• Ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment;
• Excellent interpersonal skills and ability to work effectively in a multicultural environment;
• Interest in migration, humanitarian action, public health, sustainable development, and volunteerism as a mechanism for development.

Core Competencies

Teamwork
Delivering results
Managing and sharing knowledge
Accountability
Communication
Inclusion and respect for diversity
Integrity and transparency
Professionalism
Courage
Empathy

Living Conditions

The assignment will take place in Kinshasa, the capital of the Democratic Republic of the Congo (DRC), a family duty station and the country”s political, economic, and humanitarian hub. Kinshasa is one of Africa”s largest and fastest-growing cities, offering a dynamic and multicultural environment. The city hosts a large international community, including UN agencies, diplomatic missions, NGOs, and private sector organizations.

According to recent estimates, Kinshasa has a population of over 17 million inhabitants, while the DRC has a population exceeding 110 million. French is the official language and is widely spoken, while Lingala is commonly used in daily life. The local currency is the Congolese Franc (CDF), although US dollars are widely accepted and commonly used for major transactions.

Kinshasa has a tropical climate with warm temperatures throughout the year, generally ranging between 22°C and 33°C. The rainy season typically runs from October to May, while the dry season extends from June to September.

Living conditions in Kinshasa are generally good, with access to supermarkets, restaurants, banking facilities, telecommunications services, and international standard accommodation. A wide range of furnished and unfurnished housing options are available, particularly in neighborhoods commonly used by the international community such as Gombe, Ngaliema, and surrounding areas. Internet and mobile phone coverage are generally reliable, although occasional disruptions to electricity and water supply may occur.

Medical facilities, including several clinics and hospitals used by the international community, are available in Kinshasa. Volunteers should ensure they are up to date on routine vaccinations and follow medical advice regarding recommended vaccinations and preventive measures for travel to the DRC. Essential medicines are generally available, although volunteers requiring specific prescription medications are encouraged to bring an adequate supply.

Kinshasa is served by N”djili International Airport, which offers connections to major regional and international destinations. Transportation within the city is readily available through taxis and private transportation services.

While Kinshasa is generally considered stable compared to many other parts of the country, crime, including opportunistic theft, robbery, and petty crime, can occur. Volunteers are expected to maintain a high level of situational awareness, comply with UN security regulations, and follow security advice provided by the United Nations Department of Safety and Security (UNDSS) and IOM. Adherence to residential security requirements and prudent personal security practices is essential.

The DRC is a unique country and IOM DRC is one of the Organization”s largest and most complex operations globally. It offers an enriching professional experience and the opportunity to contribute directly to humanitarian, public health, recovery, and development programmes. At the same time, the operational environment requires adaptability, resilience, cultural sensitivity, and a strong commitment to supporting vulnerable populations.

You can check full entitlements at the duty station at https://app.unv.org/calculator.

The complete UN Volunteer Conditions of Service are available at https://explore.unv.org/cos.