International Services Administrator, Academic Section

International Services Administrator, Academic Section
£21,197 – £23,715 per annum

Do you have experience of working with people from a diverse range of cultures and nationalities? Would you like to put your excellent administrative skills to best use within a busy, high performing team that offers efficient, effective services and guidance to international students throughout their studies?

Department

This post is based within the International Services team, bringing together immigration compliance and advice to offer a streamlined experience for international students. The International Services team is part of the Academic Registrar’s Office within the Academic Section. 

Duties of the Role

The Administrator will support the International Services team in the delivery of processes and procedures relating to the University’s immigration sponsor status. You will work collaboratively with other International Services Administrators and the International Services Officers to provide high level, proactive administrative support to maintain compliance with the Home Office Sponsor Guidance. You will be the first point of contact for enquiries about a wide range of topics from students and staff across the University and will use knowledge of the immigration rules and University processes to triage enquiries and either respond or escalate to other members of the team. Our Administrators each have additional areas of specialism for specific tasks, and you will develop expertise in developing and monitoring process documents for those tasks.

Skills and qualifications required

You will be a motivated team player who will put the needs of our students at the heart of everything we do whilst being aware of the constraints and benefits of the immigration rules and University policy.  You will demonstrate effective administrative skills and will have experience of working in a customer facing frontline service. Additionally, you will possess exceptional written and verbal communication skills and the ability to provide clear and accessible information.

You will be able to establish positive rapport with colleagues and students, and to work accurately and with attention to detail, including when under pressure.  You will be flexible in your approach and will use your ‘can do’ attitude to best effect when working as a member of a busy team.

*Previous applicants need not apply*

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum , a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre , which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact resourcing@essex.ac.uk

*More information: Working at the University