International Compliance Officer

  • $70,650 to $79,660
  • Ongoing, full-time
  • Kelvin Grove

Who are we looking for?

Queensland University of Technology (QUT) is seeking a International Compliance Officer to join Student Administration, Student Services and Wellbeing, Administrative Division.

This position is part of the International Compliance team which is responsible for compliance activities relating to international students, such as monitoring student admission and enrolment in accordance with ESOS legislation and associated regulations. The team ensures the timely, effective and efficient processing of compliance tasks and liaises with staff, international students and other external clients. The International Compliance Services Officer will provide specialist services and advice related to International Compliance to staff and students. This position works in a small team environment that places strong value on teamwork, personal ambition, and client service excellence.

Real world impact

QUT is a major Australian university with a global outlook and a ‘real world’ focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

About the Administrative Division

Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice-President (Administration) and University Registrar.

About Student Services and Wellbeing

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio of Student Services and Wellbeing delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.

Student Services and Wellbeing consists of the following departments: Student Administration, HiQ, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit and Human Resources.

Student Services and Wellbeing aspires to be a collaborative, distinctive and innovative department that makes a real and positive difference to students, from pre-tertiary to graduation and beyond. The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

The Student Administration department makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the University.

What you need to succeed

You will demonstrate:

  • Education, training and/or relevant experience equivalent to the completion of a degree, or completion of an associate diploma with at least two years’ subsequent relevant work experience.
  • Demonstrated ability and commitment to the provision of high-quality client-focused service in a fast-paced environment, including excellent written, verbal, and interpersonal skills to enable effective communication to a linguistically and culturally diverse client group.
  • Demonstrated ability and commitment to connect and collaborate with colleagues and work in teams, as well as proven ability to work independently.
  • Demonstrated well-developed organisational skills, including proven ability to use initiative, coordinate and prioritise workload within tight and conflicting deadlines, while maintaining a high level of accuracy and attention to detail.
  • Demonstrated high levels of problem-solving skills to deliver client service excellence, including the ability to facilitate resolution of issues by interpreting and applying relevant legislation, policies and procedures.
  • Demonstrated digital literacy including the ability to use intermediate functions of office technology software applications such as MS Office, corporate computer systems and databases.
  • Careers at QUT

    Our culture is vibrant, inspiring and challenging. It’s a world where like-minds come together with a commitment to making a real world difference, no matter what the area of expertise.

    Beyond personal and professional fulfilment, a career at QUT brings a broad range of tangible benefits. QUT is a high quality and flexible organisation that is proud of its excellent employment conditions which include but are not limited to:

    • Parental leave provisions
    • Study support encompassing leave and financial assistance
    • Comprehensive professional development
    • Salary Packaging

    Explore Life at QUT

    Reference number: 221126

    Term: Ongoing, full-time basis, Kelvin Grove campus

    Remuneration: Total remuneration range: $83,609 to $94,271 pa (HEW5) (inclusive of $70,650 to $79,660 pa salary, 17% superannuation and 17.5% recreation leave loading)

    Location: Kelvin Grove

    Job opens: 24-Oct-2022

    Applications Close: 06-Nov-2022 at 11.30pm

    Open to: Applicants who have ongoing full-time work rights in Australia.

    In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

    At QUT, our values reflect what we believe in, and what is important to us as an organisation. They capture our strengths, our distinctiveness and sit alongside the priorities outlined in our Blueprint 6, and guide our decisions and actions.

    QUT aims to inspire and shape the future with talented students and staff from diverse communities , united by our core values of Ambition, Curiosity, Integrity, Inclusiveness, and Innovation.

    If you’re curious, innovative, and ready to experience what a career at QUT can offer, we’re ready to meet you. You can find out more about this role and how to apply by clicking ‘Apply’ or the link below.

    View the job details at: [Insert link to job]

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