Title- Intermediate Tech Support Specialist (level II)
Team- IT Mission Support Team
Do you enjoy finding unique solutions to unique problems in research, academics, and administration? This person sustains a high level of customer service while providing solutions and services to faculty and staff by utilizing IT best practices. Successful candidates will possess the technical expertise to administer servers/services/infrastructure, consult with departments regarding their needs, and provide user-facing support to resolve technical issues.
The Intermediate Information Technology Support Specialist is a valuable member of the OU IT Mission Support team. This position will serve as a dedicated resource to the Procurement Department, addressing area-specific technology issues, providing direct departmental support and ownership of technical solutions, supporting research computing needs, and managing of technology projects within their specific scope of expertise. The position involves: providing technology support, analysis and guidance for Procurement staff; managing and maintaining departmental infrastructure and specialized software/licensing; collaborating with both Procurement and OU IT.
Duties
Required Education: Bachelors degree, AND:
Equivalency Substitution: Will accept 48 months related experience in lieu of the Bachelors degree for a total of 84 months related experience
Skills:
Certifications:
Advertised Physical Requirements:
Departmental Preferences:
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .
Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person’s unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
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