Intermediate Learning Specialist, Academic Accommodation

University of Ottawa -

Job Type:

Duration in Months (for fixed-term jobs):

Job Family:
Student and Campus Support

# of Open Positions:

Faculty/Service – Department:
Academic Support & Learning

Main Campus

Union Affiliation:

Date Posted:
October 12, 2023

Closing Date:
October 23, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

Salary Grade:
SSUO Grade 10

Salary Range:
$75,743.00 – $95,678.00

About Student Affairs :
Student Affairs is at the very heart of the student experience at the University of Ottawa. Our large family of nearly 500 full-time employees, not to mention hundreds more part-time and student workers, works hard to provide students with the tools and support they need to choose their postsecondary education establishment, apply, enrol in their courses, eat, sleep, play, study, succeed, thrive, and graduate. We have a wide variety of career opportunities and professional development pathways. We hope you join our service and help us continue to help students reach their full potential and ensure the competitiveness and longevity of the University of Ottawa!

Position purpose:
Reporting to the Manager, Academic Accommodations, the incumbent evaluates and implements appropriate academic accommodation measures in accordance with the University of Ottawa policies, administrative regulations, and procedures, in compliance with human rights legislation and academic integrity regulations.

In this role, your responsibilities will include:
Adhere to and comply with established administrative policies, procedures and practices related to the provision of customer service and customer intervention while providing excellent customer service.

Perform a functional assessment of the student based on their medical documentation to establish and implement academic accommodations.

Develop and propose an individualized accommodation plan that summarizes the functioning and the learning profile of the students while orienting the report on educational implications and concrete courses of intervention that can notably incorporate strategies adapted to the medical condition while considering the requirements of the student’s university course.

As a stakeholder in the academic accommodation process, encourage and assist students in learning strategies for communicating with their professors and faculties about their academic accommodation needs. Promote assertiveness in students and inspire them to become strong and accomplished learners.

Recommend various strategies to promote the development of an effective or compensatory methodology in the learning process (cognitive strategies for developing knowledge and analysis; procedural strategies; strategies for memorization, time management, problem solving, problems, reading and writing; affective strategies [engagement in studies, motivation, stress management], metacognitive strategies, use of learning technologies, communication strategies, etc.).

Inform students about the financial resources available with regard to their handicap situations according to the qualification criteria prescribed by each of these sources.

Perform record keeping through progress notes recorded in the database during individualized meetings, and, at all times, ensure the confidentiality of records according to the laws in force and established procedures.

Collaborate with professors to ensure the implementation of appropriate academic accommodations for students while respecting academic integrity and human rights laws.

Develop content and provide training on learning strategies to students.

What you will bring:
Master’s degree in education or in a related field (such as cognitive psychology, pedagogical psychology, multidisciplinary disability studies), or equivalent

Excellent specialized experience working with postsecondary students living with a disability who have specific academic requirements

Training and at least two years’ experience in student learning and cognitive and metacognitive intervention

Extensive experience in the functional evaluation of students and their learning environments

Knowledge of adaptive technologies used in academic settings

Knowledge of university teaching principles

Proven ability to build relationships of trust

Knowledge of legislative provisions and educational and public policies, and their current trends with respect to persons with disabilities (Ontario Human Rights Code, Ontario Human Rights Commission’s consultation report The Opportunity to Succeed: Achieving Barrier-free Education for Students with Disabilities and Guidelines on Accessible Education, Accessibility for Ontarians with Disabilities Act)

Ability to work with multidisciplinary groups

Strong interpersonal, communication and problem-solving skills

Strong organizational skills

Ability to work under pressure and meet firm deadlines

Experience using various software programs such as the Student Information System (SIS), Microsoft Windows, word processors, spreadsheet programs, publishing software and database systems

Open-mindedness and flexibility

Ability to work flexible hours

Bilingualism – French and English (spoken and written)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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