Interlibrary Loan Coordinator

East Stroudsburg University is hiring an Interlibrary
Loan Coordinator! Located in
the beautiful Pocono Mountains of Pennsylvania, ESU’s proximity to New York
City and Philadelphia provides convenient access to internships, careers and
social activities. Just minutes from campus are the country’s largest water
parks, scenic Delaware Water Gap Recreation Area, Appalachian Trail, and other
opportunities for recreational fun.

As the Interlibrary Loan Coordinator, you will need to think
creatively and be comfortable working with a diverse student population. You
will be an active member of the Kemp Library team and will work closely with
the Access Services Supervisor to receive and manage requests to borrow materials from and/or lend
materials to libraries outside of Kemp Library. You will thrive in this
role if you like combining your library-clerical experience and customer
service skills while handling
the checking in and out of materials, receiving fines, answering telephones, and
coverage of the front desk. To be successful in this role, you must be
flexible, able to work independently and adapt to a varied work schedule.
Your typical schedule is Sunday – Thursday 2:30 pm to 11:00
pm, but you may have to flex your schedule from time to time based on the
needs of the business to be a true Coordinator.  In this position,
you must be able to work weekends and overtime hours (e.g., during 24/7 final
exam weeks) and must be available during inclement weather. When our team
shows up for work, they are energized and motivated to succeed – all while
being the most crucial piece to keeping the ESU operations humming.
What Will I Do At ESU? (AKA Essential Duties)

• Assist library patrons in locating and using/acquiring sourced material through interlibrary loans (ILL).
• Monitor the status of requests to borrow, and/or lend materials.
• Check availability of materials.
• Request materials via the system reserve process for any materials being loaned out.
• Receive and record receipt of borrowed materials, and route borrowed materials for customer pickup.
• Monitor the status of all materials borrowed via ILL (Interlibrary Loan).
• Update pricing information in the circulation system to reflect the cost for unreturned items.
• Prepare invoices for unreturned materials lent and route invoices to borrowing libraries. Verify the accuracy of invoices received from lending libraries.
• Maintain and report statistics regarding interlibrary loan services.
• Provide high-quality customer service
• Perform related work as required and assigned.

What We’re Looking For (AKA Qualifications)

• Two years of library-clerical experience; or one year as a Library Assistant 1. An Associate’s degree or equivalent training with major course work in library science may be substituted for the required experience.
• Knowledge of library techniques, procedures, and working tools used in accessing, cataloging, circulating, and maintaining library materials preferred.
• 2 years of experience in customer service preferred.
• Ability to establish and maintain effective working relationships within the ESU community and the public.
• Must be able to lift and carry equipment and/or materials weighing up to 40lbs.

  What We Offer

• Outstanding benefits
  package including medical from date of hire, retirement contributions,
  employee wellness program, and paid leave.
• Salary:
  $36,245 annually
• Living
  by the Warrior Code:
  • Accountable
    for One’s Actions
  • Committed
    to Self-Growth
  • Willing
    to Sacrifice for the Greater Good
  • Positive,
    Honest, and Loyal
  • Respectful
    of the Environment and Community
  • Dedicated
    to Empowering Others

 We believe diversity, inclusion and belonging is key for
our teams. 
Much like our academic programs, we are proud to foster a
workplace that is unique to higher education. As an organization focused on
diversity, inclusion and belonging, we are committed to ensuring our employees
are comfortable bringing their authentic selves to work every day. A unique
perspective is critical to solving complex problems and inspiring others.

And yes, legal made us spell this out…
Must be at least 18 years old and have English literacy
skills. Employment with ESU is contingent on the selected candidate passing a
thorough background check that includes: FBI fingerprinting, PA Child Abuse,
and employment. We are proud ESU is an equal opportunity employer. For more
information on President Long’s 10-point plan, click here:
https://www.esu.edu/president/10-action-plan.cfm